U.S. Bureau of Labor Statistics U.S. Bureau of Labor StatisticsLocate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
Employment estimate and mean wage estimates for this occupation:
| Employment (1) | Employment RSE (3) |
Mean hourly wage |
Mean annual wage (2) |
Wage RSE (3) |
|---|---|---|---|---|
| 399,950 | 1.2 % | $15.91 | $33,100 | 0.4 % |
Percentile wage estimates for this occupation:
| Percentile | 10% | 25% | 50% (Median) |
75% | 90% |
|---|---|---|---|---|---|
| Hourly Wage | $10.25 | $12.35 | $15.05 | $18.40 | $22.68 |
| Annual Wage (2) | $21,320 | $25,690 | $31,310 | $38,260 | $47,180 |
Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry | Employment (1) | Percent of industry employment | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|
| Business Support Services | 105,100 | 12.70 | $14.18 | $29,490 |
| Nondepository Credit Intermediation | 45,720 | 8.11 | $16.17 | $33,630 |
| Offices of Physicians | 32,490 | 1.41 | $16.14 | $33,580 |
| Depository Credit Intermediation | 24,160 | 1.41 | $16.30 | $33,900 |
| Management of Companies and Enterprises | 19,080 | 1.00 | $17.24 | $35,860 |
Industries with the highest concentration of employment in this occupation:
| Industry | Employment (1) | Percent of industry employment | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|
| Business Support Services | 105,100 | 12.70 | $14.18 | $29,490 |
| Nondepository Credit Intermediation | 45,720 | 8.11 | $16.17 | $33,630 |
| Activities Related to Credit Intermediation | 12,260 | 4.68 | $15.68 | $32,620 |
| Office Administrative Services | 7,330 | 1.86 | $16.49 | $34,310 |
| Accounting, Tax Preparation, Bookkeeping, and Payroll Services | 14,950 | 1.77 | $16.55 | $34,430 |
Top paying industries for this occupation:
| Industry | Employment (1) | Percent of industry employment | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|
| Pharmaceutical and Medicine Manufacturing | 110 | 0.04 | $22.56 | $46,930 |
| Scientific Research and Development Services | 290 | 0.05 | $22.37 | $46,530 |
| Rail Transportation | 90 | 0.04 | $22.35 | $46,480 |
| Natural Gas Distribution | 890 | 0.82 | $22.16 | $46,090 |
| Navigational, Measuring, Electromedical, and Control Instruments Manufacturing | 260 | 0.06 | $21.78 | $45,300 |
States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
| State | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| California | 41,500 | 2.96 | 0.94 | $18.50 | $38,490 |
| Texas | 35,330 | 3.50 | 1.11 | $15.30 | $31,820 |
| Florida | 32,020 | 4.51 | 1.43 | $15.27 | $31,760 |
| New York | 24,140 | 2.89 | 0.92 | $17.50 | $36,390 |
| Ohio | 17,700 | 3.60 | 1.14 | $14.61 | $30,400 |
States with the highest concentration of jobs and location quotients in this occupation:
| State | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| South Dakota | 4,610 | 11.89 | 3.78 | $13.73 | $28,550 |
| Arizona | 13,260 | 5.60 | 1.78 | $16.10 | $33,480 |
| South Carolina | 9,040 | 5.18 | 1.65 | $14.25 | $29,640 |
| Kansas | 6,540 | 5.01 | 1.59 | $13.52 | $28,130 |
| Tennessee | 12,440 | 4.84 | 1.54 | $14.51 | $30,180 |
Top paying States for this occupation:
| State | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| District of Columbia | 710 | 1.12 | 0.36 | $19.66 | $40,890 |
| Connecticut | 4,320 | 2.70 | 0.86 | $18.91 | $39,330 |
| Alaska | 680 | 2.20 | 0.70 | $18.91 | $39,330 |
| Massachusetts | 5,640 | 1.81 | 0.58 | $18.84 | $39,190 |
| California | 41,500 | 2.96 | 0.94 | $18.50 | $38,490 |
Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| Los Angeles-Long Beach-Glendale, CA Metropolitan Division | 13,840 | 3.62 | 1.15 | $18.47 | $38,430 |
| Dallas-Plano-Irving, TX Metropolitan Division | 12,540 | 6.27 | 1.99 | $16.09 | $33,460 |
| Phoenix-Mesa-Scottsdale, AZ | 10,610 | 6.30 | 2.00 | $16.20 | $33,700 |
| Chicago-Naperville-Joliet, IL Metropolitan Division | 10,440 | 2.95 | 0.94 | $17.05 | $35,470 |
| New York-White Plains-Wayne, NY-NJ Metropolitan Division | 9,900 | 1.99 | 0.63 | $19.63 | $40,840 |
| Atlanta-Sandy Springs-Marietta, GA | 9,730 | 4.42 | 1.41 | $15.65 | $32,550 |
| Houston-Sugar Land-Baytown, TX | 7,190 | 2.88 | 0.92 | $15.55 | $32,340 |
| Tampa-St. Petersburg-Clearwater, FL | 6,830 | 6.25 | 1.99 | $15.03 | $31,270 |
| Philadelphia, PA Metropolitan Division | 6,680 | 3.70 | 1.18 | $17.93 | $37,290 |
| Kansas City, MO-KS | 6,500 | 6.82 | 2.17 | $14.06 | $29,250 |