U.S. Bureau of Labor Statistics

Industries at a Glance

Nonstore Retailers: NAICS 454

About the Nonstore Retailers subsector

The nonstore retailers subsector is part of the retail trade sector.

Industries in the Nonstore Retailers subsector retail merchandise using methods, such as the broadcasting of infomercials, the broadcasting and publishing of direct-response advertising, the publishing of paper and electronic catalogs, door-to-door solicitation, in-home demonstration, selling from portable stalls and distribution through vending machines. Establishments in this subsector include mail-order houses, vending machine operators, home delivery sales, door-to-door sales, party plan sales, electronic shopping, and sales through portable stalls (e.g., street vendors, except food). Establishments engaged in the direct sale (i.e., nonstore) of products, such as home heating oil dealers and newspaper delivery service providers are included in this subsector.

North American Industry Classification System

The nonstore retailers subsector consists of these industry groups:

Electronic Shopping and Mail-Order Houses: NAICS 4541
Vending Machine Operators: NAICS 4542
Direct Selling Establishments: NAICS 4543

Workforce Statistics

This section provides information relating to employment in nonstore retailers. These data are obtained from employer or establishment surveys. The following tables present an overview of the industry including the number of jobs, mass layoffs, data for occupations common to the industry, and projections of occupational employment change.

Employment and Layoffs


Data series	Jan. 2013	Feb. 2013	Mar. 2013	Apr. 2013
Employment (in thousands)
Employment, all employees (seasonally adjusted)	444.9	446.2	(P) 447.0	(P) 447.1
Employment, production and nonsupervisory employees	371.2	364.4	(P) 360.2
Layoffs
Mass layoff events	8	(1) -	6	6
Initial claimants for unemployment benefits	562	(1) -	853	497
Footnotes (1) Data do not meet BLS or state agency disclosure standards. (P) Preliminary

(Source: Current Employment Statistics, Mass Layoff Statistics)

Extended Mass Layoffs


Data series	2nd quarter 2012	3rd quarter 2012	4th quarter 2012	1st quarter 2013
Extended mass layoff events	10	5	(P) 16	(P) 7
Separations	1,253	726	(P) 4,648	(P) 799
Initial claimants	1,388	767	(P) 4,500	(P) 830
Footnotes (P) Preliminary

(Source: Mass Layoff Statistics)

Employment by Occupation


Data series	Employment, 2012
Customer service representatives	45,560
Driver/sales workers	24,690
Order clerks	30,270
Retail salespersons	19,540
Stock clerks and order fillers	11,500
Telemarketers	5,770
Truck drivers, heavy and tractor-trailer	15,750

(Source: Occupational Employment Statistics)

Projections

For projected (future) employment estimates, see the National Employment Matrix, which includes employment estimates by industry and occupation for nonstore retailers.

(Source: Office of Occupational Statistics and Employment Projections)

Earnings and Hours

This section presents data on employee earnings and weekly hours. The latest industry averages of hourly earnings and weekly hours are shown. In addition, recent hourly and annual earnings are shown for occupations commonly found in nonstore retailers.

Earnings and Hours of All Employees


Data series	Dec. 2012	Jan. 2013	Feb. 2013	Mar. 2013
Average hourly earnings	$22.77	$23.24	$23.41	(P) $23.29
Average weekly hours	36.8	35.3	36.3	(P) 36.1
Footnotes (P) Preliminary

(Source: Current Employment Statistics)

Earnings and Hours of Production and Nonsupervisory Employees


Data series	Dec. 2012	Jan. 2013	Feb. 2013	Mar. 2013
Average hourly earnings	$18.45	$18.76	$18.95	(P) $18.88
Average weekly hours	37.3	36.2	36.9	(P) 36.7
Footnotes (P) Preliminary

(Source: Current Employment Statistics)

Earnings by Occupation


Data series	Wages, 2012
	Hourly		Annual
	Median	Mean	Median	Mean
Customer service representatives	$13.18	$13.96	$27,420	$29,030
Driver/sales workers	$15.27	$15.55	$31,760	$32,340
Order clerks	$12.05	$12.99	$25,070	$27,020
Retail salespersons	$11.51	$14.21	$23,930	$29,550
Stock clerks and order fillers	$11.08	$11.89	$23,040	$24,730
Telemarketers	$10.59	$12.83	$22,030	$26,690
Truck drivers, heavy and tractor-trailer	$17.87	$18.41	$37,180	$38,280

(Source: Occupational Employment Statistics)

Work-related Fatalities, Injuries, and Illnesses

This section presents data for the industry on the number of workplace fatalities and the rates of workplace injuries and illnesses per 100 full-time workers in nonstore retailers. An injury or illness is considered to be work-related if an event or exposure in the work environment either caused or contributed to the resulting condition or significantly aggravated a pre-existing condition.


Data series	2008	2009	2010	2011
Fatalities
Number of fatalities	26	17	15	18
Rate of injury and illness cases per 100 full-time workers
Total recordable cases	3.3	3.6	3.5	2.9
Cases involving days away from work, job restriction, or transfer	2.0	1.9	2.2	1.7
Cases involving days away from work	0.9	1.4	1.3	1.1
Cases involving days of job transfer or restriction	1.1	0.6	0.9	0.6
Blank cells indicate no data reported or data that do not meet publication criteria.

(Source: Injuries, Illnesses, and Fatalities)

Prices

This section provides industry-specific pricing information. The producer price index measures the percentage change in prices that domestic producers receive for goods and services. The prices included in the producer price index are from the first commercial transaction.


Data series	Jan. 2013	Feb. 2013	Mar. 2013	Apr. 2013
Producer price index	(P) 149.7	(P) 145.9	(P) 153.7	(P) 150.7
Percent change from previous month	(P) 1.9%	(P) -2.5%	(P) 5.3%	(P) -2.0%
Footnotes (P) Preliminary

(Source: Producer Price Indexes)

Workplace Trends

This section presents data on the number of establishments in nonstore retailers. Also included in this section is information on productivity, presented as the rate of change in output per hour of workers in the industry.

Establishments


Data series	4th quarter 2011	1st quarter 2012	2nd quarter 2012	3rd quarter 2012
Number of establishments
Private industry	39,544	(P) 40,045	(P) 40,465	(P) 40,904
Local government	7	(P) 6	(P) 7	(P) 7
State government
Federal government	6	(P) 6	(P) 5	(P) 5
Footnotes (P) Preliminary

(Source: Quarterly Census of Employment and Wages)

Productivity


Data series	2008	2009	2010	2011
Labor productivity index, output per hour	166.741	174.790	182.192	212.996
Percent change from previous year	2.2	4.8	4.2	16.9
Labor index, total labor hours	96.150	93.023	97.132	94.038
Percent change from previous year	-1.6	-3.3	4.4	-3.2
Output index	160.321	162.594	176.968	200.296
Percent change from previous year	0.6	1.4	8.8	13.2
Unit labor costs index	82.380	79.430	73.383	68.327
Percent change from previous year	0.6	-3.6	-7.6	-6.9