Occupational Employment Statistics

1999 National Occupational Employment and Wage Estimates

Office and Administrative Support Occupations

other SOC major groups


These estimates are calculated with data collected from employers in all industry divisions in metropolitan and non-metropolitan areas in every State and the District of Columbia.

Click on the SOC Code Number to view that occupation's definition, additional wage estimates, and relative standard error (RSE) estimates.

Wage Estimates
SOC Code Number Occupation Title Employment Median Hourly Mean Hourly Mean Annual (1) Mean RSE
43-0000 Office and Administrative Support Occupations 22,562,480 $11.14 $12.17 $25,310 0.3 %
43-1011 First-Line Supervisors/Managers of Office and Administrative Support Workers (3) 1,312,630 $15.93 $17.36 $36,110 0.2 %
43-2011 Switchboard Operators, Including Answering Service (3) 248,570 $9.11 $9.51 $19,780 0.4 %
43-2021 Telephone Operators (3) 50,820 $13.66 $12.88 $26,800 1.6 %
43-3011 Bill and Account Collectors (3) 383,090 $11.32 $11.95 $24,860 0.4 %
43-3021 Billing and Posting Clerks and Machine Operators (3) 551,410 $11.00 $11.48 $23,880 0.3 %
43-3031 Bookkeeping, Accounting, and Auditing Clerks (3) 1,619,870 $11.53 $12.14 $25,250 0.2 %
43-3041 Gaming Cage Workers 20,100 $9.57 $9.85 $20,480 1.5 %
43-3051 Payroll and Timekeeping Clerks (3) 196,660 $12.37 $12.89 $26,800 0.3 %
43-3061 Procurement Clerks (3) 76,970 $12.23 $12.62 $26,250 0.3 %
43-3071 Tellers (3) 453,140 $8.60 $8.81 $18,330 0.5 %
43-4011 Brokerage Clerks (3) 72,930 $13.79 $14.99 $31,180 1.3 %
43-4021 Correspondence Clerks 46,160 $11.05 $11.48 $23,880 0.9 %
43-4031 Court, Municipal, and License Clerks (3) 93,910 $12.11 $12.84 $26,700 0.8 %
43-4041 Credit Authorizers, Checkers, and Clerks 82,900 $11.51 $12.34 $25,660 1.1 %
43-4051 Customer Service Representatives 1,789,620 $11.30 $12.19 $25,360 0.5 %
43-4061 Eligibility Interviewers, Government Programs 107,650 $13.15 $14.08 $29,290 1.1 %
43-4071 File Clerks (3) 266,890 $8.38 $8.94 $18,590 0.4 %
43-4081 Hotel, Motel, and Resort Desk Clerks (3) 152,040 $7.54 $7.79 $16,200 0.4 %
43-4111 Interviewers, Except Eligibility and Loan (3) 164,310 $9.66 $10.25 $21,320 0.7 %
43-4121 Library Assistants, Clerical 89,050 $8.49 $9.14 $19,010 1.1 %
43-4131 Loan Interviewers and Clerks 145,400 $12.12 $12.79 $26,600 1.0 %
43-4141 New Accounts Clerks (3) 69,790 $10.63 $10.81 $22,480 0.7 %
43-4151 Order Clerks 376,430 $10.78 $11.51 $23,950 1.1 %
43-4161 Human Resources Assistants, Except Payroll and Timekeeping (3) 174,110 $12.59 $13.05 $27,140 0.4 %
43-4171 Receptionists and Information Clerks (3) 987,680 $9.26 $9.55 $19,870 0.2 %
43-4181 Reservation and Transportation Ticket Agents and Travel Clerks 222,340 $10.74 $12.47 $25,930 1.8 %
43-5011 Cargo and Freight Agents (3) 52,690 $12.37 $13.38 $27,830 1.6 %
43-5021 Couriers and Messengers (3) 134,370 $8.36 $9.04 $18,810 0.8 %
43-5031 Police, Fire, and Ambulance Dispatchers (3) 79,140 $11.77 $12.26 $25,500 0.5 %
43-5032 Dispatchers, Except Police, Fire, and Ambulance (3) 171,560 $13.00 $14.14 $29,420 0.7 %
43-5041 Meter Readers, Utilities (3) 46,090 $12.45 $13.16 $27,370 0.7 %
43-5051 Postal Service Clerks 80,330 $18.64 $18.37 $38,220 0.3 %
43-5052 Postal Service Mail Carriers 352,550 $18.21 $17.60 $36,610 0.3 %
43-5053 Postal Service Mail Sorters, Processors, and Processing Machine Operators 234,820 $14.86 $14.47 $30,100 0.3 %
43-5061 Production, Planning, and Expediting Clerks (3) 298,770 $14.47 $15.24 $31,700 0.4 %
43-5071 Shipping, Receiving, and Traffic Clerks (3) 886,230 $9.99 $10.62 $22,080 0.2 %
43-5081 Stock Clerks and Order Fillers (3) 1,800,840 $8.35 $9.45 $19,650 0.2 %
43-5111 Weighers, Measurers, Checkers, and Samplers, Recordkeeping (3) 83,840 $10.96 $12.34 $25,670 1.4 %
43-6011 Executive Secretaries and Administrative Assistants 1,316,290 $14.21 $14.84 $30,870 0.3 %
43-6012 Legal Secretaries (3) 272,090 $15.04 $15.48 $32,200 0.8 %
43-6013 Medical Secretaries (3) 247,950 $10.95 $11.51 $23,940 0.8 %
43-6014 Secretaries, Except Legal, Medical, and Executive 1,582,080 $11.18 $11.60 $24,130 0.3 %
43-9011 Computer Operators (3) 198,500 $12.70 $13.54 $28,170 0.4 %
43-9021 Data Entry Keyers (3) 520,220 $9.77 $10.13 $21,070 0.3 %
43-9022 Word Processors and Typists (3) 271,310 $11.29 $11.67 $24,270 0.5 %
43-9031 Desktop Publishers 37,040 $14.12 $14.98 $31,170 2.2 %
43-9041 Insurance Claims and Policy Processing Clerks 268,650 $13.93 $15.38 $32,000 1.1 %
43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service (3) 198,440 $8.76 $9.33 $19,400 0.4 %
43-9061 Office Clerks, General 2,561,300 $9.77 $10.31 $21,450 0.4 %
43-9071 Office Machine Operators, Except Computer (3) 101,490 $9.71 $10.34 $21,510 0.7 %
43-9081 Proofreaders and Copy Markers (3) 25,970 $9.37 $10.46 $21,750 1.5 %
43-9111 Statistical Assistants (3) 24,450 $11.55 $12.49 $25,970 0.6 %

About 1999 National, State, and Metropolitan Area Occupational Employment and Wage Estimates

Estimates for residual, "All Other", occupations are not available.

(1) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) = Wage rates are calculated using three years of data: 1997, 1998, and 1999.

The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.


National OES estimates by SOC major group



1999 National Occupational Employment and Wage Estimates

1999 State Occupational Employment and Wage Estimates

1999 Metropolitan Area Occupational Employment and Wage Estimates

1999 National Industry-Specific Occupational Employment and Wage Estimates

Technical notes

List of Occupations in SOC Code Number Order

List of Occupations in Alphabetical Order

Last modified: October 16, 2001

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