Occupational Employment Statistics

Occupational Employment and Wages, 2002

43-4181 Reservation and Transportation Ticket Agents and Travel Clerks

Make and confirm reservations and sell tickets to passengers and for large hotel or motel chains. May check baggage and direct passengers to designated concourse, pier, or track; make reservations, deliver tickets, arrange for visas, contact individuals and groups to inform them of package tours, or provide tourists with travel information, such as points of interest, restaurants, rates, and emergency service. Exclude "Travel Agents" (41-3041), "Hotel, Motel, and Resort Desk Clerks" (43-4081), and "Cashiers" (41-2011) who sell tickets for local transportation.

National estimates for this occupation
Industry profile for this occupation
State profile for this occupation
Metropolitan area profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
174,170 3.7 % $13.78 $28,670 1.3 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $8.18 $9.76 $12.19 $18.23 $21.59
Annual Wage (2) $17,010 $20,310 $25,350 $37,920 $44,910

Industry profile for this occupation: Top

Industries with the highest levels of employment in this occupation:

Industry Employment Hourly mean wage Annual mean wage Employment rank Wage rank
Scheduled air transportation 109,330 $14.82 $30,820 1 6
Travel arrangement and reservation services 17,550 $12.02 $25,010 2 16
Traveler accommodation 12,470 $10.94 $22,750 3 27
Support activities for air transportation 4,780 $10.37 $21,570 4 32
Federal government (OES designation) 2,890 $16.53 $34,390 5 2

Top paying industries for this occupation:

Industry Employment Hourly mean wage Annual mean wage Employment rank Wage rank
Rail transportation 890 $17.50 $36,400 11 1
Federal government (OES designation) 2,890 $16.53 $34,390 5 2
Computer systems design and related services 140 $15.43 $32,100 27 3
Management and technical consulting services (6) $15.35 $31,920 (6) 4
Accounting and bookkeeping services 30 $15.13 $31,460 38 5

State profile for this occupation: Top

States with the highest concentration of workers in this occupation:

State Employment Hourly mean wage Annual mean wage Percent of State employment Wage rank within State
Hawaii 3,480 $14.99 $31,180 0.632% 316
Nevada 4,740 $11.93 $24,810 0.449% 448
Utah 3,760 $14.29 $29,730 0.360% 341
Alaska 1,010 $14.04 $29,210 0.352% 335
Texas 23,090 $13.90 $28,910 0.251% 388

Top paying States for this occupation:

State Employment Hourly mean wage Annual mean wage Percent of State employment Wage rank within State
New York 11,390 $17.02 $35,390 0.137% 396
Rhode Island 480 $16.39 $34,100 0.102% 262
Michigan 3,720 $15.81 $32,890 0.085% 395
Delaware 310 $15.74 $32,740 0.077% 270
Massachusetts 3,350 $15.42 $32,070 0.105% 434

Metropolitan area profile for this occupation: Top

Metropolitan areas with the highest concentration of workers in this occupation:

MSA Employment Hourly mean wage Annual mean wage Percent of MSA employment
Honolulu, HI MSA 2,270 $15.94 $33,160 0.564%
Salt Lake City-Ogden, UT MSA 3,670 $14.38 $29,910 0.533%
Miami, FL PMSA 5,050 $11.40 $23,700 0.510%
Las Vegas, NV-AZ MSA 3,740 $12.22 $25,420 0.474%
Reno, NV MSA 910 $10.94 $22,750 0.464%

Top paying Metropolitan areas for this occupation:

MSA Employment Hourly mean wage Annual mean wage Percent of MSA employment
New York, NY PMSA 9,130 $17.86 $37,150 0.229%
Burlington, VT MSA 180 $17.12 $35,620 0.174%
Birmingham, AL MSA (6) $17.10 $35,570 (6)
Providence-Fall River-Warwick, RI-MA MSA 420 $16.85 $35,050 0.082%
Memphis, TN-AR-MS MSA 720 $16.41 $34,130 0.128%

About 2002 National, State, and Metropolitan Area Occupational Employment and Wage Estimates

To see profiles of other occupations, select from the major groups below:

These estimates are calculated with data collected from employers in all industry sectors in metropolitan and non-metropolitan areas in every State and the District of Columbia. The top five employment and wage figures are provided above. The complete list is available in the downloadable Excel files(XLS).

Percentile wage estimates show the percentage of workers in an occupation that earn less than a given wage and the percentage that earn more. The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Data for detailed occupations does not sum to the totals because the totals include data for occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(6) Estimates not released.

All Office and Administrative Support Occupations

2002 State Occupational Employment and Wage Estimates

2002 Metropolitan Area Occupational Employment and Wage Estimates

2002 National Industry-Specific Occupational Employment and Wage Estimates

List of Occupations in SOC Code Number Order

List of Occupations in Alphabetical Order

Download 2002 Occupational Employment and Wage Estimates in Zipped Excel files

Technical notes

Last Modified Date: November 26, 2003

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