Occupational Employment Statistics

2002 National Occupational Employment and Wage Estimates

Office and Administrative Support Occupations

SOC major groups



These estimates are calculated with data collected from employers in all industry sectors in metropolitan and non-metropolitan areas in every State and the District of Columbia. These and other data elements, including the 10th, 25th, 75th, and 90th percentile wages are available in the downloadable Excel files(XLS).

Click on the SOC Code Number to view an occupational profile.

Wage Estimates
SOC Code Number Occupation Title Employment (1) Median Hourly Mean Hourly Mean Annual (2) Mean RSE (3)
43-0000 Office and Administrative Support Occupations 22,754,570 $12.34 $13.42 $27,910 0.1 %
43-1011 First-Line Supervisors/Managers of Office and Administrative Support Workers 1,400,240 $18.66 $20.22 $42,060 0.2 %
43-2011 Switchboard Operators, Including Answering Service 226,890 $10.19 $10.56 $21,970 0.3 %
43-2021 Telephone Operators 46,420 $13.75 $14.11 $29,340 1.2 %
43-3011 Bill and Account Collectors 407,280 $12.88 $13.62 $28,330 0.3 %
43-3021 Billing and Posting Clerks and Machine Operators 491,000 $12.55 $13.04 $27,120 0.2 %
43-3031 Bookkeeping, Accounting, and Auditing Clerks 1,728,730 $13.16 $13.77 $28,650 0.2 %
43-3041 Gaming Cage Workers 18,320 $10.47 $10.77 $22,400 0.7 %
43-3051 Payroll and Timekeeping Clerks 191,500 $13.94 $14.50 $30,150 0.2 %
43-3061 Procurement Clerks 73,570 $14.23 $14.61 $30,380 0.3 %
43-3071 Tellers 526,750 $9.81 $9.97 $20,750 0.3 %
43-4011 Brokerage Clerks 75,480 $15.97 $17.09 $35,540 1.6 %
43-4021 Correspondence Clerks 32,160 $12.48 $13.01 $27,060 0.4 %
43-4031 Court, Municipal, and License Clerks 99,010 $13.12 $14.04 $29,210 0.7 %
43-4041 Credit Authorizers, Checkers, and Clerks 79,400 $12.83 $13.92 $28,960 0.8 %
43-4051 Customer Service Representatives 1,854,750 $12.62 $13.58 $28,240 0.2 %
43-4061 Eligibility Interviewers, Government Programs 89,400 $14.91 $15.59 $32,440 0.8 %
43-4071 File Clerks 258,680 $9.63 $10.19 $21,190 0.4 %
43-4081 Hotel, Motel, and Resort Desk Clerks 176,140 $8.35 $8.71 $18,110 0.4 %
43-4111 Interviewers, Except Eligibility and Loan 190,390 $10.43 $11.07 $23,020 0.7 %
43-4121 Library Assistants, Clerical 113,760 $9.35 $10.04 $20,880 0.7 %
43-4131 Loan Interviewers and Clerks 163,660 $13.38 $14.09 $29,300 0.4 %
43-4141 New Accounts Clerks 97,770 $12.11 $12.80 $26,620 0.6 %
43-4151 Order Clerks 327,120 $11.93 $12.67 $26,350 0.4 %
43-4161 Human Resources Assistants, Except Payroll and Timekeeping 167,480 $14.62 $15.16 $31,530 0.2 %
43-4171 Receptionists and Information Clerks 1,063,020 $10.17 $10.56 $21,970 0.3 %
43-4181 Reservation and Transportation Ticket Agents and Travel Clerks 174,170 $12.19 $13.78 $28,670 1.3 %
43-5011 Cargo and Freight Agents 59,440 $15.10 $16.03 $33,350 1.3 %
43-5021 Couriers and Messengers 120,900 $9.32 $9.96 $20,720 0.6 %
43-5031 Police, Fire, and Ambulance Dispatchers 89,280 $13.30 $13.89 $28,900 0.5 %
43-5032 Dispatchers, Except Police, Fire, and Ambulance 168,380 $14.56 $15.70 $32,660 0.7 %
43-5041 Meter Readers, Utilities 52,510 $13.86 $14.74 $30,660 0.7 %
43-5051 Postal Service Clerks 79,760 $19.08 $18.72 $38,930 0.3 %
43-5052 Postal Service Mail Carriers 347,420 $19.00 $18.80 $39,110 0.3 %
43-5053 Postal Service Mail Sorters, Processors, and Processing Machine Operators 262,440 $18.34 $16.86 $35,080 0.4 %
43-5061 Production, Planning, and Expediting Clerks 279,640 $16.18 $16.87 $35,080 0.3 %
43-5071 Shipping, Receiving, and Traffic Clerks 792,470 $11.26 $12.02 $24,990 0.2 %
43-5081 Stock Clerks and Order Fillers 1,608,230 $9.26 $10.21 $21,240 0.2 %
43-5111 Weighers, Measurers, Checkers, and Samplers, Recordkeeping 77,050 $11.62 $12.85 $26,740 0.8 %
43-6011 Executive Secretaries and Administrative Assistants 1,407,950 $16.06 $16.85 $35,050 0.2 %
43-6012 Legal Secretaries 259,010 $16.84 $17.59 $36,580 1.2 %
43-6013 Medical Secretaries 336,200 $12.23 $12.83 $26,690 0.9 %
43-6014 Secretaries, Except Legal, Medical, and Executive 1,796,480 $12.16 $12.69 $26,390 0.3 %
43-9011 Computer Operators 172,640 $14.26 $15.21 $31,640 0.5 %
43-9021 Data Entry Keyers 376,970 $10.77 $11.15 $23,190 0.3 %
43-9022 Word Processors and Typists 209,200 $12.85 $13.38 $27,830 0.6 %
43-9031 Desktop Publishers 34,280 $15.20 $16.21 $33,730 0.9 %
43-9041 Insurance Claims and Policy Processing Clerks 252,590 $13.88 $14.95 $31,090 0.5 %
43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service 161,850 $10.19 $10.64 $22,130 0.4 %
43-9061 Office Clerks, General 2,857,300 $10.71 $11.32 $23,540 0.2 %
43-9071 Office Machine Operators, Except Computer 93,340 $10.47 $11.25 $23,400 0.5 %
43-9081 Proofreaders and Copy Markers 25,310 $11.68 $12.62 $26,240 1.0 %
43-9111 Statistical Assistants 22,330 $14.17 $15.00 $31,190 0.8 %

About 2002 National, State, and Metropolitan Area Occupational Employment and Wage Estimates

Estimates for residual, "All Other", occupations are not available.

(1) Data for detailed occupations does not sum to the totals because the totals include data for occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.


National OES estimates by SOC major group



2002 National Occupational Employment and Wage Estimates

2002 State Occupational Employment and Wage Estimates

2002 Metropolitan Area Occupational Employment and Wage Estimates

2002 National Industry-Specific Occupational Employment and Wage Estimates

List of Occupations in SOC Code Number Order

List of Occupations in Alphabetical Order

Download 2002 Occupational Employment and Wage Estimates in Zipped Excel files

Technical notes

Last Modified Date: November 26, 2003

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