Occupational Employment Statistics

Occupational Employment and Wages, May 2003

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.

National estimates for this occupation
Industry profile for this occupation
State profile for this occupation
Metropolitan area profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
417,100 1.4 % $13.74 $28,580 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $9.09 $10.66 $12.98 $16.07 $19.85
Annual Wage (2) $18,900 $22,180 $27,000 $33,430 $41,300

Industry profile for this occupation: Top

Industries with the highest levels of employment in this occupation:

Industry Employment Hourly mean wage Annual mean wage Employment rank Wage rank
Business support services 80,970 $12.60 $26,200 1 177
Nondepository credit intermediation 44,330 $14.02 $29,170 2 99
General medical and surgical hospitals 22,960 $12.86 $26,760 3 157
Offices of physicians 22,550 $13.62 $28,330 4 126
Depository credit intermediation 22,070 $13.56 $28,200 5 130

Top paying industries for this occupation:

Industry Employment Hourly mean wage Annual mean wage Employment rank Wage rank
Software publishers 510 $18.69 $38,880 92 1
Power generation and supply 1,650 $18.41 $38,280 41 2
Telecommunications resellers 2,430 $18.35 $38,170 27 3
Computer and peripheral equipment mfg. (6) $18.28 $38,020 (6) 4
Motion picture and video industries (6) $18.19 $37,820 (6) 5

State profile for this occupation: Top

States with the highest concentration of workers in this occupation:

State Employment Hourly mean wage Annual mean wage Percent of State employment Wage rank within State
South Dakota 3,290 $11.87 $24,680 0.928% 309
Utah 7,100 $13.04 $27,120 0.681% 434
Arizona 13,170 $12.75 $26,520 0.583% 456
Delaware 2,270 $14.41 $29,980 0.563% 332
Nevada 4,910 $12.44 $25,870 0.461% 475

Top paying States for this occupation:

State Employment Hourly mean wage Annual mean wage Percent of State employment Wage rank within State
Connecticut 4,330 $15.81 $32,890 0.264% 426
Massachusetts 8,140 $15.63 $32,500 0.256% 467
Minnesota 7,040 $15.54 $32,330 0.271% 442
California 46,770 $15.22 $31,650 0.322% 495
Alaska 580 $15.18 $31,580 0.198% 347

Metropolitan area profile for this occupation: Top

Metropolitan areas with the highest concentration of workers in this occupation:

MSA Employment Hourly mean wage Annual mean wage Percent of MSA employment
Sioux Falls, SD MSA 1,970 $12.29 $25,560 1.754%
Salt Lake City-Ogden, UT MSA 6,450 $13.09 $27,230 0.930%
Waterloo-Cedar Falls, IA MSA 510 $11.65 $24,220 0.765%
Huntington-Ashland, WV-KY-OH MSA 880 $10.83 $22,530 0.764%
Columbus, OH MSA 6,480 $14.08 $29,290 0.762%

Top paying Metropolitan areas for this occupation:

MSA Employment Hourly mean wage Annual mean wage Percent of MSA employment
San Francisco, CA PMSA 2,140 $18.57 $38,630 0.219%
San Jose, CA PMSA 2,270 $18.41 $38,290 0.259%
Stamford-Norwalk, CT PMSA 570 $18.33 $38,120 0.285%
New York, NY PMSA 8,860 $17.67 $36,760 0.223%
Jersey City, NJ PMSA 450 $17.06 $35,470 0.186%

About May 2003 National, State, and Metropolitan Area Occupational Employment and Wage Estimates

To see profiles of other occupations, select from the major groups below:

These estimates are calculated with data collected from employers in all industry sectors in metropolitan and non-metropolitan areas in every State and the District of Columbia. The top five employment and wage figures are provided above. The complete list is available in the downloadable Excel files(XLS).

Percentile wage estimates show the percentage of workers in an occupation that earn less than a given wage and the percentage that earn more. The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(6) Estimates not released.

All Office and Administrative Support Occupations

2003 May National Occupational Employment and Wage Estimates

2003 May State Occupational Employment and Wage Estimates

2003 May Metropolitan Area Occupational Employment and Wage Estimates

2003 May National Industry-Specific Occupational Employment and Wage Estimates

List of Occupations in SOC Code Number Order

List of Occupations in Alphabetical Order

Download May 2003 Occupational Employment and Wage Estimates in Zipped Excel files

Technical notes

Last Modified Date: May 7, 2004

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