Occupational Employment Statistics

Occupational Employment and Wages, May 2003

43-4171 Receptionists and Information Clerks

Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization. Exclude "Switchboard Operators, Including Answering Service" (43-2011).

National estimates for this occupation
Industry profile for this occupation
State profile for this occupation
Metropolitan area profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
1,058,790 0.8 % $10.65 $22,150 0.3 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $7.06 $8.37 $10.25 $12.56 $14.98
Annual Wage (2) $14,680 $17,410 $21,320 $26,130 $31,160

Industry profile for this occupation: Top

Industries with the highest levels of employment in this occupation:

Industry Employment Hourly mean wage Annual mean wage Employment rank Wage rank
Offices of physicians 155,920 $10.96 $22,790 1 149
Employment services 64,260 $10.42 $21,670 2 199
Offices of dentists 64,010 $12.40 $25,780 3 30
Personal care services 48,480 $8.40 $17,470 4 280
General medical and surgical hospitals 43,810 $11.22 $23,340 5 122

Top paying industries for this occupation:

Industry Employment Hourly mean wage Annual mean wage Employment rank Wage rank
School and employee bus transportation 170 $25.86 $53,790 231 1
Rail transportation 120 $17.62 $36,650 244 2
Federal government (OES designation) 1,580 $14.16 $29,460 91 3
State government (OES designation) 5,130 $13.74 $28,580 39 4
General rental centers 670 $13.72 $28,550 140 5

State profile for this occupation: Top

States with the highest concentration of workers in this occupation:

State Employment Hourly mean wage Annual mean wage Percent of State employment Wage rank within State
Florida 78,920 $9.77 $20,320 1.097% 651
Alaska 3,060 $11.65 $24,220 1.047% 439
Maryland 24,830 $11.18 $23,250 1.016% 598
New York 82,460 $12.10 $25,170 0.998% 617
Vermont 2,810 $10.36 $21,550 0.967% 444

Top paying States for this occupation:

State Employment Hourly mean wage Annual mean wage Percent of State employment Wage rank within State
District of Columbia 5,550 $13.15 $27,350 0.934% 363
Connecticut 13,970 $12.27 $25,520 0.852% 544
Massachusetts 22,250 $12.16 $25,300 0.701% 596
New York 82,460 $12.10 $25,170 0.998% 617
Alaska 3,060 $11.65 $24,220 1.047% 439

Metropolitan area profile for this occupation: Top

Metropolitan areas with the highest concentration of workers in this occupation:

MSA Employment Hourly mean wage Annual mean wage Percent of MSA employment
Sarasota-Bradenton, FL MSA 4,650 $9.80 $20,390 1.685%
Miami, FL PMSA 14,760 $9.58 $19,920 1.492%
Missoula, MT MSA 750 $8.78 $18,270 1.432%
Daytona Beach, FL MSA 2,340 $9.60 $19,970 1.426%
San Angelo, TX MSA 610 $9.24 $19,220 1.394%

Top paying Metropolitan areas for this occupation:

MSA Employment Hourly mean wage Annual mean wage Percent of MSA employment
San Francisco, CA PMSA 8,200 $14.59 $30,350 0.840%
Stamford-Norwalk, CT PMSA 2,170 $14.09 $29,310 1.084%
San Jose, CA PMSA 6,980 $13.52 $28,120 0.795%
Santa Cruz-Watsonville, CA PMSA 950 $13.35 $27,760 1.046%
Bridgeport, CT PMSA 1,480 $13.20 $27,460 0.800%

About May 2003 National, State, and Metropolitan Area Occupational Employment and Wage Estimates

To see profiles of other occupations, select from the major groups below:

These estimates are calculated with data collected from employers in all industry sectors in metropolitan and non-metropolitan areas in every State and the District of Columbia. The top five employment and wage figures are provided above. The complete list is available in the downloadable Excel files(XLS).

Percentile wage estimates show the percentage of workers in an occupation that earn less than a given wage and the percentage that earn more. The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

All Office and Administrative Support Occupations

2003 May National Occupational Employment and Wage Estimates

2003 May State Occupational Employment and Wage Estimates

2003 May Metropolitan Area Occupational Employment and Wage Estimates

2003 May National Industry-Specific Occupational Employment and Wage Estimates

List of Occupations in SOC Code Number Order

List of Occupations in Alphabetical Order

Download May 2003 Occupational Employment and Wage Estimates in Zipped Excel files

Technical notes

Last Modified Date: May 7, 2004

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