Occupational Employment Statistics

Occupational Employment and Wages, November 2003

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.

National estimates for this occupation
Industry profile for this occupation
State profile for this occupation
Metropolitan area profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
417,430 1.5 % $13.84 $28,790 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $9.13 $10.75 $13.08 $16.20 $19.98
Annual Wage (2) $18,990 $22,360 $27,210 $33,690 $41,560

Industry profile for this occupation: Top

Industries with the highest levels of employment in this occupation:

Industry Employment Hourly mean wage Annual mean wage
Business support services 81,740 $12.66 $26,340
Nondepository credit intermediation 43,620 $14.23 $29,610
Offices of physicians 25,430 $13.65 $28,380
General medical and surgical hospitals 21,970 $12.90 $26,840
Depository credit intermediation 19,880 $13.45 $27,980

Top paying industries for this occupation:

Industry Employment Hourly mean wage Annual mean wage
Computer and peripheral equipment mfg. 50 $19.09 $39,700
Software publishers 500 $18.35 $38,170
Communications equipment manufacturing 60 $18.29 $38,040
Power generation and supply 1,840 $18.28 $38,030
Wired telecommunications carriers 5,810 $18.22 $37,900

State profile for this occupation: Top

States with the highest concentration of workers in this occupation:

State Employment Hourly mean wage Annual mean wage Percent of State employment
South Dakota 3,840 $11.47 $23,850 1.052%
Delaware 3,640 $15.07 $31,360 0.902%
Utah 6,580 $12.89 $26,800 0.631%
Arizona 11,090 $12.43 $25,840 0.487%
Maryland 11,040 $14.45 $30,050 0.451%

Top paying States for this occupation:

State Employment Hourly mean wage Annual mean wage Percent of State employment
District of Columbia 2,020 $18.54 $38,570 0.339%
Connecticut 4,390 $16.29 $33,890 0.269%
Alaska 550 $16.11 $33,510 0.189%
Minnesota 6,950 $15.69 $32,640 0.268%
Massachusetts 8,240 $15.67 $32,600 0.263%

Metropolitan area profile for this occupation: Top

Metropolitan areas with the highest concentration of workers in this occupation:

MSA Employment Hourly mean wage Annual mean wage Percent of MSA employment
Sioux Falls, SD MSA 1,860 $12.21 $25,400 1.605%
Salt Lake City-Ogden, UT MSA 6,010 $12.91 $26,860 0.872%
Wilmington-Newark, DE-MD PMSA 2,530 $15.31 $31,850 0.830%
Columbus, OH MSA 6,600 $14.06 $29,250 0.781%
Nashville, TN MSA 4,980 $13.38 $27,830 0.757%

Top paying Metropolitan areas for this occupation:

MSA Employment Hourly mean wage Annual mean wage Percent of MSA employment
San Jose, CA PMSA 1,980 $19.32 $40,190 0.232%
San Francisco, CA PMSA 2,160 $19.11 $39,760 0.224%
Stamford-Norwalk, CT PMSA 650 $19.09 $39,720 0.326%
Fitchburg-Leominster, MA PMSA 70 $18.08 $37,600 0.137%
New York, NY PMSA 10,500 $17.88 $37,180 0.266%

About November 2003 National, State, and Metropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors in metropolitan and non-metropolitan areas in every State and the District of Columbia. The top five employment and wage figures are provided above. The complete list is available in the downloadable Excel files(XLS).

Percentile wage estimates show the percentage of workers in an occupation that earn less than a given wage and the percentage that earn more. The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

All Office and Administrative Support Occupations

November 2003 National Occupational Employment and Wage Estimates

November 2003 State Occupational Employment and Wage Estimates

November 2003 Metropolitan Area Occupational Employment and Wage Estimates

November 2003 National Industry-Specific Occupational Employment and Wage Estimates

List of Occupations in SOC Code Number Order

List of Occupations in Alphabetical Order

Download November 2003 Occupational Employment and Wage Estimates in Zipped Excel files

Technical notes

Last Modified Date: April 19, 2005

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