Occupational Employment Statistics

Occupational Employment and Wages, May 2009

43-4171 Receptionists and Information Clerks

Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization. Exclude "Switchboard Operators, Including Answering Service" (43-2011).

National estimates for this occupation
Industry profile for this occupation
State profile for this occupation
Metropolitan area profile for this occupation


National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
1,052,120 0.5 % $12.50 $26,010 0.2 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $8.26 $9.88 $12.05 $14.65 $17.61
Annual Wage (2) $17,180 $20,540 $25,070 $30,480 $36,620


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment Hourly mean wage Annual mean wage
Offices of Physicians 180,270 $12.71 $26,440
Offices of Dentists 65,610 $14.33 $29,810
Personal Care Services 53,670 $10.13 $21,080
Offices of Other Health Practitioners 45,170 $11.96 $24,880
Other Professional, Scientific, and Technical Services 43,080 $11.84 $24,630

Top paying industries for this occupation:

Industry Employment Hourly mean wage Annual mean wage
Postal Service 310 $25.67 $53,400
Tobacco Manufacturing 60 $16.10 $33,490
Computer and Peripheral Equipment Manufacturing 250 $15.67 $32,600
State Government (OES Designation) 3,230 $15.51 $32,270
Scientific Research and Development Services 2,040 $15.25 $31,730


State profile for this occupation: Top

States with the highest published employment concentrations and wages for this occupation are provided. For a list of all States with employment in this occupation, see the Create Customized Tables function.

States with the highest concentration of workers in this occupation:

State Employment Hourly mean wage Annual mean wage Employment per thousand workers
South Dakota 4,760 $10.61 $22,060 12.118
New Jersey 45,920 $13.03 $27,100 11.925
District of Columbia 6,870 $16.47 $34,260 10.777
Rhode Island 4,890 $13.03 $27,110 10.660
Louisiana 19,920 $10.38 $21,590 10.639

Top paying States for this occupation:

State Employment Hourly mean wage Annual mean wage Employment per thousand workers
District of Columbia 6,870 $16.47 $34,260 10.777
Connecticut 14,380 $15.03 $31,260 8.718
Hawaii 3,950 $14.37 $29,900 6.722
Alaska 3,220 $14.02 $29,150 10.447
California 101,540 $13.80 $28,700 6.987


Metropolitan area profile for this occupation: Top

Metropolitan areas with the highest published employment concentrations and wages for this occupation are provided. For a list of all Metropolitan areas with employment in this occupation, see the Create Customized Tables function.

Metropolitan areas with the highest concentration of workers in this occupation:

MSA Employment Hourly mean wage Annual mean wage Employment per thousand workers
Rapid City, SD 840 $10.41 $21,640 14.080
Punta Gorda, FL 530 $11.36 $23,630 13.810
Nassau-Suffolk, NY Metropolitan Division 16,730 $13.87 $28,850 13.649
Ocean City, NJ 520 $11.56 $24,050 13.420
New Orleans-Metairie-Kenner, LA 6,740 $10.74 $22,330 13.223

Top paying metropolitan areas for this occupation:

MSA Employment Hourly mean wage Annual mean wage Employment per thousand workers
San Francisco-San Mateo-Redwood City, CA Metropolitan Division 7,520 $16.65 $34,630 7.653
San Jose-Sunnyvale-Santa Clara, CA 5,200 $15.65 $32,540 5.848
Bridgeport-Stamford-Norwalk, CT 4,380 $15.49 $32,220 10.483
Oakland-Fremont-Hayward, CA Metropolitan Division 6,540 $15.34 $31,900 6.603
New Haven, CT 2,510 $15.32 $31,870 9.206


About May 2009 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors in metropolitan and nonmetropolitan areas in every State and the District of Columbia. The top five employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

Percentile wage estimates show the percentage of workers in an occupation that earn less than a given wage and the percentage that earn more. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.


Other OES estimates and related information:

May 2009 National Occupational Employment and Wage Estimates

May 2009 State Occupational Employment and Wage Estimates

May 2009 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2009 National Industry-Specific Occupational Employment and Wage Estimates

List of Occupations in SOC Code Number Order

List of Occupations in Alphabetical Order

Download May 2009 Occupational Employment and Wage Estimates in Zipped XLS files

Technical Notes

Last Modified Date: May 14, 2010

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