Occupational Employment Statistics

Occupational Employment and Wages, May 2011

43-4021 Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
8,680 5.3 % $17.04 $35,450 0.9 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $11.70 $13.69 $16.51 $19.47 $23.01
Annual Wage (2) $24,330 $28,480 $34,330 $40,490 $47,870


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 2,360 0.20 $16.98 $35,310
Agencies, Brokerages, and Other Insurance Related Activities 1,100 0.13 $16.81 $34,960
Management of Companies and Enterprises 590 0.03 $17.77 $36,960
Activities Related to Credit Intermediation 370 0.14 $16.19 $33,670
Depository Credit Intermediation 370 0.02 $16.39 $34,090

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance and Employee Benefit Funds 140 0.31 $21.86 $45,470
Insurance Carriers 2,360 0.20 $16.98 $35,310
Activities Related to Credit Intermediation 370 0.14 $16.19 $33,670
Agencies, Brokerages, and Other Insurance Related Activities 1,100 0.13 $16.81 $34,960
Nondepository Credit Intermediation 310 0.06 $15.96 $33,200

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance and Employee Benefit Funds 140 0.31 $21.86 $45,470
Outpatient Care Centers (8) (8) $20.02 $41,640
Freight Transportation Arrangement (8) (8) $19.14 $39,810
Federal Executive Branch (OES Designation) 120 0.01 $18.85 $39,220
State Government (OES Designation) 80 (7) $18.43 $38,330


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 1,500 0.11 1.58 $18.37 $38,210
Pennsylvania 860 0.15 2.29 $15.47 $32,180
Texas 500 0.05 0.72 $16.81 $34,960
Illinois 430 0.08 1.15 $17.09 $35,540
Florida 430 0.06 0.88 $15.19 $31,600




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 250 0.63 9.30 $13.52 $28,110
North Dakota 60 0.16 2.42 $15.75 $32,770
Pennsylvania 860 0.15 2.29 $15.47 $32,180
Alaska 40 0.14 2.06 $25.58 $53,200
Montana 50 0.13 1.85 $12.34 $25,660




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Alaska 40 0.14 2.06 $25.58 $53,200
District of Columbia 30 0.05 0.77 $21.91 $45,570
Rhode Island 30 0.08 1.13 $20.77 $43,210
Colorado 140 0.06 0.92 $20.01 $41,620
Arizona 140 0.06 0.85 $19.78 $41,140





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Philadelphia, PA Metropolitan Division 400 0.22 3.26 $15.96 $33,200
Chicago-Joliet-Naperville, IL Metropolitan Division 350 0.10 1.46 $17.15 $35,670
Indianapolis-Carmel, IN 250 0.29 4.29 $15.70 $32,660
New York-White Plains-Wayne, NY-NJ Metropolitan Division 230 0.04 0.66 $18.28 $38,030
Atlanta-Sandy Springs-Marietta, GA 200 0.09 1.32 $17.93 $37,300
Sioux Falls, SD 190 1.43 21.09 $13.67 $28,440
Tampa-St. Petersburg-Clearwater, FL 180 0.16 2.37 $15.73 $32,720
Dallas-Plano-Irving, TX Metropolitan Division 160 0.08 1.17 $16.68 $34,690
Boston-Cambridge-Quincy, MA NECTA Division 140 0.09 1.27 $18.80 $39,110
Phoenix-Mesa-Glendale, AZ 130 0.08 1.13 $19.99 $41,580




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Sioux Falls, SD 190 1.43 21.09 $13.67 $28,440
Indianapolis-Carmel, IN 250 0.29 4.29 $15.70 $32,660
Roanoke, VA 40 0.27 3.93 $14.37 $29,890
Jackson, MS 60 0.23 3.35 $19.61 $40,790
Philadelphia, PA Metropolitan Division 400 0.22 3.26 $15.96 $33,200
Jacksonville, FL 110 0.20 2.92 $14.50 $30,160
Springfield, MO 30 0.17 2.57 $18.81 $39,120
Tampa-St. Petersburg-Clearwater, FL 180 0.16 2.37 $15.73 $32,720
Springfield, MA-CT 40 0.15 2.18 $15.41 $32,060
Knoxville, TN 50 0.15 2.15 $15.10 $31,400




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Oakland-Fremont-Hayward, CA Metropolitan Division 50 0.06 0.82 $27.35 $56,880
Providence-Fall River-Warwick, RI-MA 30 0.06 0.93 $20.77 $43,210
Hartford-West Hartford-East Hartford, CT 50 0.08 1.26 $20.70 $43,050
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 80 0.04 0.54 $20.40 $42,440
Santa Ana-Anaheim-Irvine, CA Metropolitan Division (8) (8) (8) $20.22 $42,060
Denver-Aurora-Broomfield, CO 120 0.10 1.54 $20.13 $41,870
Phoenix-Mesa-Glendale, AZ 130 0.08 1.13 $19.99 $41,580
Birmingham-Hoover, AL 30 0.07 1.02 $19.80 $41,190
Jackson, MS 60 0.23 3.35 $19.61 $40,790
Riverside-San Bernardino-Ontario, CA (8) (8) (8) $19.37 $40,300

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Railbelt / Southwest Alaska nonmetropolitan area 40 0.59 8.73 $25.84 $53,740

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Railbelt / Southwest Alaska nonmetropolitan area 40 0.59 8.73 $25.84 $53,740

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Railbelt / Southwest Alaska nonmetropolitan area 40 0.59 8.73 $25.84 $53,740


About May 2011 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2011 National Occupational Employment and Wage Estimates

May 2011 State Occupational Employment and Wage Estimates

May 2011 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2011 National Industry-Specific Occupational Employment and Wage Estimates

List of Occupations in SOC Code Number Order

List of Occupations in Alphabetical Order

Download May 2011 Occupational Employment and Wage Estimates in Zipped XLS files

Technical Notes

Last Modified Date: March 27, 2012

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