Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel. Excludes "Baggage Porters and Bellhops" (39-6011).
Employment estimate and mean wage estimates for this occupation:
| Employment (1) | Employment RSE (3) |
Mean hourly wage |
Mean annual wage (2) |
Wage RSE (3) |
|---|---|---|---|---|
| 27,040 | 3.8 % | $11.64 | $24,210 | 1.8 % |
Percentile wage estimates for this occupation:
| Percentile | 10% | 25% | 50% (Median) |
75% | 90% |
|---|---|---|---|---|---|
| Hourly Wage | $8.04 | $8.81 | $10.41 | $13.24 | $17.40 |
| Annual Wage (2) | $16,710 | $18,320 | $21,650 | $27,530 | $36,200 |
Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry | Employment (1) | Percent of industry employment | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|
| Elementary and Secondary Schools | 7,140 | 0.09 | $10.31 | $21,440 |
| School and Employee Bus Transportation | 6,730 | 3.38 | $10.37 | $21,560 |
| Scheduled Air Transportation | 2,640 | 0.64 | $12.34 | $25,670 |
| Support Activities for Air Transportation | 2,470 | 1.52 | $10.11 | $21,030 |
| Local Government (OES Designation) | 1,430 | 0.03 | $17.73 | $36,880 |
Industries with the highest concentration of employment in this occupation:
| Industry | Employment (1) | Percent of industry employment | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|
| Scenic and Sightseeing Transportation, Water | 970 | 7.24 | $13.52 | $28,130 |
| School and Employee Bus Transportation | 6,730 | 3.38 | $10.37 | $21,560 |
| Scenic and Sightseeing Transportation, Other | 50 | 2.55 | $10.15 | $21,120 |
| Support Activities for Air Transportation | 2,470 | 1.52 | $10.11 | $21,030 |
| Scenic and Sightseeing Transportation, Land | 130 | 1.21 | $9.96 | $20,720 |
Top paying industries for this occupation:
| Industry | Employment (1) | Percent of industry employment | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|
| Rail Transportation | 1,060 | 0.47 | $18.62 | $38,740 |
| Local Government (OES Designation) | 1,430 | 0.03 | $17.73 | $36,880 |
| Nonscheduled Air Transportation | 40 | 0.11 | $17.15 | $35,680 |
| Colleges, Universities, and Professional Schools | 50 | (7) | $15.85 | $32,960 |
| State Government (OES Designation) | 50 | (7) | $14.27 | $29,680 |
States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.

States with the highest employment level in this occupation:
| State | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| Illinois | 3,190 | 0.57 | 2.71 | $11.37 | $23,650 |
| New Jersey | 2,850 | 0.76 | 3.59 | $9.95 | $20,700 |
| Texas | 2,580 | 0.25 | 1.19 | $10.44 | $21,720 |
| New York | 2,100 | 0.25 | 1.18 | $13.73 | $28,570 |
| Florida | 1,990 | 0.28 | 1.32 | $11.91 | $24,770 |

States with the highest concentration of jobs and location quotients in this occupation:
| State | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| Alaska | 480 | 1.55 | 7.33 | $12.61 | $26,220 |
| Hawaii | 790 | 1.37 | 6.51 | $12.39 | $25,770 |
| New Jersey | 2,850 | 0.76 | 3.59 | $9.95 | $20,700 |
| Illinois | 3,190 | 0.57 | 2.71 | $11.37 | $23,650 |
| Nevada | 580 | 0.52 | 2.47 | $12.87 | $26,760 |

Top paying States for this occupation:
| State | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| District of Columbia | 140 | 0.21 | 0.99 | $20.54 | $42,730 |
| California | 1,840 | 0.13 | 0.62 | $15.81 | $32,880 |
| New York | 2,100 | 0.25 | 1.18 | $13.73 | $28,570 |
| New Mexico | 180 | 0.23 | 1.10 | $13.04 | $27,130 |
| Nevada | 580 | 0.52 | 2.47 | $12.87 | $26,760 |

Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| Chicago-Joliet-Naperville, IL Metropolitan Division | 2,340 | 0.65 | 3.10 | $11.45 | $23,810 |
| New York-White Plains-Wayne, NY-NJ Metropolitan Division | 2,050 | 0.41 | 1.92 | $12.50 | $26,000 |
| Atlanta-Sandy Springs-Marietta, GA | 1,100 | 0.49 | 2.34 | $10.74 | $22,330 |
| Houston-Sugar Land-Baytown, TX | 1,020 | 0.40 | 1.90 | $11.58 | $24,090 |
| Edison-New Brunswick, NJ Metropolitan Division | 800 | 0.84 | 3.98 | $10.10 | $21,020 |
| Phoenix-Mesa-Glendale, AZ | 670 | 0.39 | 1.87 | $9.03 | $18,780 |
| Los Angeles-Long Beach-Glendale, CA Metropolitan Division | 620 | 0.16 | 0.77 | $12.37 | $25,730 |
| Las Vegas-Paradise, NV | 550 | 0.68 | 3.23 | $12.72 | $26,460 |
| Camden, NJ Metropolitan Division | 540 | 1.08 | 5.13 | $9.64 | $20,050 |
| St. Louis, MO-IL | 510 | 0.40 | 1.90 | $10.87 | $22,620 |

Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:
| Metropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| Anchorage, AK | 200 | 1.22 | 5.77 | $12.54 | $26,080 |
| Camden, NJ Metropolitan Division | 540 | 1.08 | 5.13 | $9.64 | $20,050 |
| Tyler, TX | 80 | 0.90 | 4.25 | $9.60 | $19,960 |
| Honolulu, HI | 380 | 0.89 | 4.23 | $10.52 | $21,880 |
| Edison-New Brunswick, NJ Metropolitan Division | 800 | 0.84 | 3.98 | $10.10 | $21,020 |
| Glens Falls, NY | 40 | 0.82 | 3.87 | $11.34 | $23,590 |
| Trenton-Ewing, NJ | 150 | 0.71 | 3.36 | $10.21 | $21,230 |
| Las Vegas-Paradise, NV | 550 | 0.68 | 3.23 | $12.72 | $26,460 |
| El Paso, TX | 180 | 0.67 | 3.17 | $8.12 | $16,890 |
| Chicago-Joliet-Naperville, IL Metropolitan Division | 2,340 | 0.65 | 3.10 | $11.45 | $23,810 |

Top paying metropolitan areas for this occupation:
| Metropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| Miami-Miami Beach-Kendall, FL Metropolitan Division | 110 | 0.11 | 0.54 | $18.72 | $38,940 |
| San Francisco-San Mateo-Redwood City, CA Metropolitan Division | 120 | 0.12 | 0.59 | $16.58 | $34,480 |
| Pittsburgh, PA | (8) | (8) | (8) | $15.11 | $31,440 |
| Springfield, MA-CT | (8) | (8) | (8) | $14.23 | $29,600 |
| Nassau-Suffolk, NY Metropolitan Division | 140 | 0.12 | 0.55 | $13.49 | $28,060 |
| Framingham, MA NECTA Division | 40 | 0.27 | 1.28 | $13.41 | $27,880 |
| Peoria, IL | 100 | 0.57 | 2.72 | $13.31 | $27,690 |
| Albuquerque, NM | 100 | 0.28 | 1.33 | $12.92 | $26,870 |
| Albany-Schenectady-Troy, NY | 110 | 0.26 | 1.25 | $12.87 | $26,760 |
| Las Vegas-Paradise, NV | 550 | 0.68 | 3.23 | $12.72 | $26,460 |
Nonmetropolitan areas with the highest employment in this occupation:
| Nonmetropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| Hawaii / Maui / Kauai nonmetropolitan area | 410 | 2.72 | 12.91 | $14.11 | $29,350 |
| Northwest Illinois nonmetropolitan area | 90 | 0.65 | 3.06 | $10.46 | $21,760 |
| New Iberia nonmetropolitan area | 80 | 0.62 | 2.96 | $8.20 | $17,050 |
| Southern Texas nonmetropolitan area | 60 | 0.65 | 3.09 | $9.41 | $19,570 |
| Kansas nonmetropolitan area | 50 | 0.14 | 0.68 | $9.65 | $20,080 |
Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:
| Nonmetropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| Hawaii / Maui / Kauai nonmetropolitan area | 410 | 2.72 | 12.91 | $14.11 | $29,350 |
| Southern Texas nonmetropolitan area | 60 | 0.65 | 3.09 | $9.41 | $19,570 |
| Northwest Illinois nonmetropolitan area | 90 | 0.65 | 3.06 | $10.46 | $21,760 |
| New Iberia nonmetropolitan area | 80 | 0.62 | 2.96 | $8.20 | $17,050 |
| North and West Central New Mexico nonmetropolitan area | 30 | 0.51 | 2.40 | $15.31 | $31,850 |
Top paying nonmetropolitan areas for this occupation:
| Nonmetropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| North Arizona nonmetropolitan area | (8) | (8) | (8) | $16.39 | $34,100 |
| North and West Central New Mexico nonmetropolitan area | 30 | 0.51 | 2.40 | $15.31 | $31,850 |
| Hawaii / Maui / Kauai nonmetropolitan area | 410 | 2.72 | 12.91 | $14.11 | $29,350 |
| Railbelt / Southwest Alaska nonmetropolitan area | (8) | (8) | (8) | $13.02 | $27,080 |
| Northwest Illinois nonmetropolitan area | 90 | 0.65 | 3.06 | $10.46 | $21,760 |
These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.
The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.
(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.
(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.
(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.
(7) The value is less than .005 percent of industry employment.
(8) Estimate not released.
(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
Other OES estimates and related information:
May 2011 National Occupational Employment and Wage Estimates
May 2011 State Occupational Employment and Wage Estimates
May 2011 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates
May 2011 National Industry-Specific Occupational Employment and Wage Estimates
List of Occupations in SOC Code Number Order
List of Occupations in Alphabetical Order
Download May 2011 Occupational Employment and Wage Estimates in Zipped XLS files
Last Modified Date: March 27, 2012