Occupational Employment Statistics

Occupational Employment and Wages, May 2012

39-6012 Concierges

Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
25,880 3.4 % $14.09 $29,310 1.3 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $8.71 $10.26 $13.10 $17.22 $21.42
Annual Wage (2) $18,110 $21,340 $27,250 $35,820 $44,550


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Traveler Accommodation 11,310 0.65 $13.69 $28,470
Lessors of Real Estate 3,910 0.69 $16.48 $34,280
Activities Related to Real Estate 2,880 0.50 $15.28 $31,780
Other Personal Services 1,770 0.70 $13.97 $29,060
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly 1,040 0.13 $12.20 $25,370

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Personal Services 1,770 0.70 $13.97 $29,060
Lessors of Real Estate 3,910 0.69 $16.48 $34,280
Traveler Accommodation 11,310 0.65 $13.69 $28,470
Activities Related to Real Estate 2,880 0.50 $15.28 $31,780
Business, Professional, Labor, Political, and Similar Organizations 920 0.22 $15.38 $31,990

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Management of Companies and Enterprises 60 (7) $17.31 $36,000
Legal Services 30 (7) $16.91 $35,180
Lessors of Real Estate 3,910 0.69 $16.48 $34,280
Offices of Physicians 50 (7) $16.34 $34,000
Business, Professional, Labor, Political, and Similar Organizations 920 0.22 $15.38 $31,990


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 3,970 0.46 2.34 $19.60 $40,780
Texas 2,810 0.27 1.34 $11.61 $24,150
Florida 2,640 0.36 1.83 $12.28 $25,540
California 2,250 0.16 0.79 $15.55 $32,340
Virginia 1,310 0.36 1.83 $13.85 $28,820




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 750 1.15 5.77 $17.30 $35,980
Hawaii 510 0.87 4.37 $17.17 $35,710
Nevada 610 0.54 2.71 $15.46 $32,160
New York 3,970 0.46 2.34 $19.60 $40,780
Massachusetts 1,210 0.38 1.90 $15.09 $31,390




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 3,970 0.46 2.34 $19.60 $40,780
District of Columbia 750 1.15 5.77 $17.30 $35,980
Hawaii 510 0.87 4.37 $17.17 $35,710
California 2,250 0.16 0.79 $15.55 $32,340
Nevada 610 0.54 2.71 $15.46 $32,160





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-White Plains-Wayne, NY-NJ Metropolitan Division 3,620 0.70 3.54 $19.89 $41,370
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 1,860 0.79 4.00 $15.42 $32,070
Orlando-Kissimmee-Sanford, FL 1,240 1.23 6.18 $11.12 $23,130
Boston-Cambridge-Quincy, MA NECTA Division 1,010 0.59 2.96 $15.13 $31,470
Dallas-Plano-Irving, TX Metropolitan Division 850 0.41 2.04 $13.32 $27,710
Chicago-Joliet-Naperville, IL Metropolitan Division 640 0.18 0.89 $13.58 $28,250
Phoenix-Mesa-Glendale, AZ 630 0.36 1.82 $12.27 $25,530
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 600 0.16 0.78 $14.10 $29,320
Fort Worth-Arlington, TX Metropolitan Division 550 0.62 3.12 $8.52 $17,710
Las Vegas-Paradise, NV 530 0.64 3.24 $16.16 $33,620




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Orlando-Kissimmee-Sanford, FL 1,240 1.23 6.18 $11.12 $23,130
Naples-Marco Island, FL 130 1.15 5.77 $15.72 $32,690
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 1,860 0.79 4.00 $15.42 $32,070
Napa, CA 50 0.72 3.63 $14.92 $31,030
Charleston-North Charleston-Summerville, SC 210 0.72 3.60 $11.35 $23,620
New York-White Plains-Wayne, NY-NJ Metropolitan Division 3,620 0.70 3.54 $19.89 $41,370
Santa Fe, NM 40 0.66 3.34 $13.53 $28,150
Las Vegas-Paradise, NV 530 0.64 3.24 $16.16 $33,620
Fort Worth-Arlington, TX Metropolitan Division 550 0.62 3.12 $8.52 $17,710
Peabody, MA NECTA Division 60 0.60 3.03 $14.14 $29,400




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Francisco-San Mateo-Redwood City, CA Metropolitan Division 420 0.42 2.10 $21.55 $44,810
New York-White Plains-Wayne, NY-NJ Metropolitan Division 3,620 0.70 3.54 $19.89 $41,370
Bridgeport-Stamford-Norwalk, CT 30 0.08 0.40 $18.17 $37,800
Rochester, NY 30 0.06 0.32 $17.01 $35,370
Honolulu, HI 230 0.52 2.62 $16.96 $35,280
Nassau-Suffolk, NY Metropolitan Division 330 0.27 1.37 $16.58 $34,490
Las Vegas-Paradise, NV 530 0.64 3.24 $16.16 $33,620
Santa Rosa-Petaluma, CA 50 0.29 1.45 $15.72 $32,700
Naples-Marco Island, FL 130 1.15 5.77 $15.72 $32,690
San Jose-Sunnyvale-Santa Clara, CA 60 0.07 0.33 $15.61 $32,460

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii / Maui / Kauai nonmetropolitan area 290 1.84 9.28 $17.33 $36,060
North Central Colorado nonmetropolitan area 240 3.23 16.27 $14.34 $29,840
Southwestern Wyoming nonmetropolitan area 40 0.69 3.48 $13.84 $28,780
Low Country South Carolina nonmetropolitan area 40 0.37 1.86 $14.18 $29,490
South Florida nonmetropolitan area 40 0.37 1.84 $12.53 $26,060

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
North Central Colorado nonmetropolitan area 240 3.23 16.27 $14.34 $29,840
Hawaii / Maui / Kauai nonmetropolitan area 290 1.84 9.28 $17.33 $36,060
Southwestern Wyoming nonmetropolitan area 40 0.69 3.48 $13.84 $28,780
Low Country South Carolina nonmetropolitan area 40 0.37 1.86 $14.18 $29,490
South Florida nonmetropolitan area 40 0.37 1.84 $12.53 $26,060

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii / Maui / Kauai nonmetropolitan area 290 1.84 9.28 $17.33 $36,060
North Central Colorado nonmetropolitan area 240 3.23 16.27 $14.34 $29,840
Low Country South Carolina nonmetropolitan area 40 0.37 1.86 $14.18 $29,490
Southwestern Wyoming nonmetropolitan area 40 0.69 3.48 $13.84 $28,780
Southwestern Montana nonmetropolitan area 40 0.30 1.50 $13.13 $27,310


About May 2012 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2012 National Occupational Employment and Wage Estimates

May 2012 State Occupational Employment and Wage Estimates

May 2012 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2012 National Industry-Specific Occupational Employment and Wage Estimates

May 2012 Occupation Profiles

Technical Notes

Last Modified Date: March 29, 2013

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