Occupational Employment Statistics

Occupational Employment and Wages, May 2012

41-9041 Telemarketers

Solicit donations or orders for goods or services over the telephone.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
245,550 1.7 % $12.29 $25,570 0.7 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $8.17 $9.00 $10.74 $14.05 $18.58
Annual Wage (2) $17,000 $18,710 $22,330 $29,210 $38,640


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 135,880 16.43 $11.13 $23,160
Employment Services 8,530 0.27 $12.06 $25,090
Newspaper, Periodical, Book, and Directory Publishers 6,680 1.45 $13.75 $28,600
Depository Credit Intermediation 5,810 0.34 $14.62 $30,420
Management, Scientific, and Technical Consulting Services 5,530 0.50 $14.05 $29,220

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 135,880 16.43 $11.13 $23,160
Lessors of Nonfinancial Intangible Assets (except Copyrighted Works) 520 2.17 $13.17 $27,390
Travel Arrangement and Reservation Services 3,370 1.75 $11.67 $24,270
Electronic Shopping and Mail-Order Houses 4,380 1.59 $13.29 $27,650
Newspaper, Periodical, Book, and Directory Publishers 6,680 1.45 $13.75 $28,600

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Securities and Commodity Contracts Intermediation and Brokerage 140 0.03 $22.51 $46,820
Natural Gas Distribution (8) (8) $20.15 $41,910
Consumer Goods Rental 50 0.03 $19.72 $41,020
Other Information Services (8) (8) $18.87 $39,250
Scientific Research and Development Services 200 0.03 $18.54 $38,570


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Florida 24,110 3.32 1.76 $11.85 $24,640
Ohio 21,510 4.26 2.26 $11.29 $23,480
Texas 19,890 1.88 1.00 $11.60 $24,120
California 18,830 1.32 0.70 $13.79 $28,680
New York 11,210 1.31 0.70 $12.83 $26,690




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Utah 6,310 5.25 2.79 $11.98 $24,920
West Virginia 3,610 5.08 2.70 $9.58 $19,930
Nebraska 4,090 4.48 2.37 $10.95 $22,780
Arizona 10,460 4.33 2.30 $13.22 $27,490
Ohio 21,510 4.26 2.26 $11.29 $23,480




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Connecticut 2,230 1.37 0.73 $17.16 $35,680
Vermont 130 0.45 0.24 $16.88 $35,120
Massachusetts 3,830 1.20 0.63 $16.67 $34,680
Louisiana (8) (8) (8) $14.79 $30,760
Delaware 300 0.74 0.40 $14.40 $29,940





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Phoenix-Mesa-Glendale, AZ 8,710 5.03 2.67 $12.99 $27,020
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 6,670 1.72 0.91 $12.38 $25,750
New York-White Plains-Wayne, NY-NJ Metropolitan Division 5,380 1.04 0.55 $14.85 $30,890
Dallas-Plano-Irving, TX Metropolitan Division 5,130 2.45 1.30 $12.78 $26,590
Orlando-Kissimmee-Sanford, FL 4,910 4.85 2.58 $11.13 $23,140
Tampa-St. Petersburg-Clearwater, FL 4,660 4.13 2.19 $12.89 $26,810
Chicago-Joliet-Naperville, IL Metropolitan Division 4,630 1.27 0.67 $13.67 $28,440
San Antonio-New Braunfels, TX 4,500 5.22 2.77 $10.00 $20,790
Columbus, OH 4,190 4.58 2.43 $10.39 $21,610
Salt Lake City, UT 3,730 6.00 3.18 $12.21 $25,400




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Sioux City, IA-NE-SD 1,200 17.19 9.12 $10.90 $22,670
Eau Claire, WI 1,260 16.08 8.53 $9.59 $19,940
Idaho Falls, ID 640 13.05 6.93 $9.57 $19,910
Springfield, MO 2,050 11.02 5.85 $9.51 $19,790
Ames, IA 360 8.85 4.69 (8) (8)
Provo-Orem, UT 1,540 8.63 4.58 $12.47 $25,940
Athens-Clarke County, GA 660 8.55 4.53 $9.75 $20,270
Lewiston-Auburn, ME 400 8.45 4.48 $11.42 $23,760
Cedar Rapids, IA 1,150 8.33 4.42 $9.75 $20,270
Akron, OH 2,450 7.79 4.13 $10.38 $21,590




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Lake County-Kenosha County, IL-WI Metropolitan Division 500 1.34 0.71 $21.25 $44,200
New Haven, CT 740 2.71 1.44 $19.31 $40,170
Barnstable Town, MA (8) (8) (8) $18.96 $39,430
San Jose-Sunnyvale-Santa Clara, CA 1,620 1.81 0.96 $18.82 $39,150
Green Bay, WI 690 4.15 2.20 $18.34 $38,140
Worcester, MA-CT 210 0.89 0.47 $18.23 $37,910
Florence, SC 40 0.46 0.24 $18.10 $37,640
Peabody, MA NECTA Division 30 0.31 0.16 $17.95 $37,330
Nashua, NH-MA NECTA Division 250 1.91 1.01 $17.85 $37,130
Dayton, OH 1,940 5.29 2.81 $17.25 $35,880

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Far Western Pennsylvania nonmetropolitan area 870 5.20 2.76 $10.21 $21,230
North Central West Virginia nonmetropolitan area 860 6.08 3.23 $10.20 $21,220
Eastern Texas nonmetropolitan area 760 2.73 1.45 $9.75 $20,290
Central Arkansas nonmetropolitan area 670 8.52 4.52 $12.58 $26,160
Southwest Maine nonmetropolitan area 490 2.58 1.37 $11.22 $23,340

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Central Arkansas nonmetropolitan area 670 8.52 4.52 $12.58 $26,160
North Central West Virginia nonmetropolitan area 860 6.08 3.23 $10.20 $21,220
Far Western Pennsylvania nonmetropolitan area 870 5.20 2.76 $10.21 $21,230
Southwest Missouri nonmetropolitan area 300 4.39 2.33 $10.76 $22,380
Southwest Iowa nonmetropolitan area 360 4.17 2.21 $9.86 $20,510

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Southwest Minnesota nonmetropolitan area (8) (8) (8) $21.93 $45,610
Eastern Tennessee nonmetropolitan area (8) (8) (8) $15.64 $32,540
Western Tennessee nonmetropolitan area 90 0.73 0.39 $15.55 $32,350
Southern Ohio nonmetropolitan area 120 0.75 0.40 $15.15 $31,520
Northwest Minnesota nonmetropolitan area 50 0.26 0.14 $14.29 $29,730


About May 2012 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2012 National Occupational Employment and Wage Estimates

May 2012 State Occupational Employment and Wage Estimates

May 2012 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2012 National Industry-Specific Occupational Employment and Wage Estimates

May 2012 Occupation Profiles

Technical Notes

Last Modified Date: March 29, 2013

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