Occupational Employment Statistics

Occupational Employment and Wages, May 2012

43-4021 Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
10,150 4.5 % $17.75 $36,920 0.9 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $11.96 $14.41 $17.38 $20.80 $23.74
Annual Wage (2) $24,870 $29,980 $36,140 $43,260 $49,380


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance Carriers 2,440 0.21 $17.76 $36,940
State Government (OES Designation) 1,600 0.07 $19.85 $41,290
Agencies, Brokerages, and Other Insurance Related Activities 1,040 0.12 $17.51 $36,410
Depository Credit Intermediation 520 0.03 $16.71 $34,760
Management of Companies and Enterprises 510 0.03 $18.88 $39,270

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Insurance and Employee Benefit Funds 170 0.38 $20.87 $43,400
Insurance Carriers 2,440 0.21 $17.76 $36,940
Agencies, Brokerages, and Other Insurance Related Activities 1,040 0.12 $17.51 $36,410
Other Investment Pools and Funds 40 0.10 $21.21 $44,120
Activities Related to Credit Intermediation 240 0.09 $16.19 $33,680

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Securities and Commodity Contracts Intermediation and Brokerage 70 0.02 $21.95 $45,650
Office Administrative Services 50 0.01 $21.94 $45,630
Other Investment Pools and Funds 40 0.10 $21.21 $44,120
Elementary and Secondary Schools 50 (7) $21.00 $43,680
Insurance and Employee Benefit Funds 170 0.38 $20.87 $43,400


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 1,890 0.13 1.69 $18.59 $38,660
Illinois 1,880 0.33 4.29 $19.54 $40,640
Texas 680 0.06 0.82 $17.44 $36,270
Pennsylvania 640 0.11 1.47 $16.38 $34,080
Ohio 350 0.07 0.88 $15.87 $33,020




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 270 0.67 8.61 $13.81 $28,730
Illinois 1,880 0.33 4.29 $19.54 $40,640
Delaware 110 0.27 3.48 $16.07 $33,420
North Dakota 70 0.17 2.19 $15.91 $33,090
Montana 70 0.17 2.16 $12.54 $26,070




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Washington 60 0.02 0.27 $22.21 $46,200
Connecticut 120 0.08 0.97 $21.28 $44,260
Rhode Island 30 0.07 0.90 $21.09 $43,880
Colorado 90 0.04 0.55 $20.59 $42,830
Massachusetts 230 0.07 0.93 $20.55 $42,750





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 850 0.22 2.83 $19.57 $40,700
Chicago-Joliet-Naperville, IL Metropolitan Division 840 0.23 2.97 $19.34 $40,220
Philadelphia, PA Metropolitan Division 390 0.21 2.76 $16.61 $34,550
Sioux Falls, SD 210 1.51 19.41 $13.86 $28,820
New York-White Plains-Wayne, NY-NJ Metropolitan Division 190 0.04 0.48 $17.78 $36,990
Dallas-Plano-Irving, TX Metropolitan Division 190 0.09 1.15 $17.23 $35,840
Houston-Sugar Land-Baytown, TX 180 0.07 0.87 $18.46 $38,390
Phoenix-Mesa-Glendale, AZ 150 0.09 1.10 $20.07 $41,750
Cleveland-Elyria-Mentor, OH 130 0.13 1.69 $14.85 $30,880
Pittsburgh, PA 130 0.11 1.46 $16.67 $34,670




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Sioux Falls, SD 210 1.51 19.41 $13.86 $28,820
Wilmington, DE-MD-NJ Metropolitan Division 110 0.34 4.38 $16.07 $33,420
Jackson, MS 70 0.28 3.55 $19.07 $39,670
Davenport-Moline-Rock Island, IA-IL 50 0.26 3.29 $18.82 $39,140
Chicago-Joliet-Naperville, IL Metropolitan Division 840 0.23 2.97 $19.34 $40,220
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 850 0.22 2.83 $19.57 $40,700
Philadelphia, PA Metropolitan Division 390 0.21 2.76 $16.61 $34,550
Lake County-Kenosha County, IL-WI Metropolitan Division 70 0.19 2.49 $19.78 $41,150
Des Moines-West Des Moines, IA 50 0.14 1.84 $16.61 $34,540
Newark-Union, NJ-PA Metropolitan Division 120 0.13 1.64 $17.33 $36,040




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hartford-West Hartford-East Hartford, CT (8) (8) (8) $22.61 $47,030
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 120 0.05 0.67 $21.70 $45,140
Providence-Fall River-Warwick, RI-MA 30 0.06 0.74 $21.09 $43,870
Denver-Aurora-Broomfield, CO 80 0.06 0.80 $20.76 $43,180
Boston-Cambridge-Quincy, MA NECTA Division 120 0.07 0.92 $20.32 $42,270
Phoenix-Mesa-Glendale, AZ 150 0.09 1.10 $20.07 $41,750
St. Louis, MO-IL 100 0.08 1.04 $19.93 $41,450
Lake County-Kenosha County, IL-WI Metropolitan Division 70 0.19 2.49 $19.78 $41,150
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 850 0.22 2.83 $19.57 $40,700
Riverside-San Bernardino-Ontario, CA (8) (8) (8) $19.51 $40,580

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
West Central Illinois nonmetropolitan area 130 0.72 9.28 $20.56 $42,770
Railbelt / Southwest Alaska nonmetropolitan area 50 0.63 8.04 $25.76 $53,580
Eastern South Dakota nonmetropolitan area 40 0.34 4.41 $14.16 $29,450

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
West Central Illinois nonmetropolitan area 130 0.72 9.28 $20.56 $42,770
Railbelt / Southwest Alaska nonmetropolitan area 50 0.63 8.04 $25.76 $53,580
Eastern South Dakota nonmetropolitan area 40 0.34 4.41 $14.16 $29,450

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Railbelt / Southwest Alaska nonmetropolitan area 50 0.63 8.04 $25.76 $53,580
West Central Illinois nonmetropolitan area 130 0.72 9.28 $20.56 $42,770
Eastern South Dakota nonmetropolitan area 40 0.34 4.41 $14.16 $29,450


About May 2012 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2012 National Occupational Employment and Wage Estimates

May 2012 State Occupational Employment and Wage Estimates

May 2012 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2012 National Industry-Specific Occupational Employment and Wage Estimates

May 2012 Occupation Profiles

Technical Notes

Last Modified Date: March 29, 2013

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