Occupational Employment Statistics

Occupational Employment and Wages, May 2013

39-6012 Concierges

Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
30,190 3.2 % $14.39 $29,930 1.2 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $8.86 $10.50 $13.37 $17.64 $21.77
Annual Wage (2) $18,420 $21,840 $27,810 $36,680 $45,280


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Traveler Accommodation 12,250 0.69 $13.93 $28,980
Lessors of Real Estate 4,620 0.82 $16.74 $34,810
Activities Related to Real Estate 3,820 0.65 $15.99 $33,260
Other Personal Services 2,090 0.78 $13.82 $28,740
Promoters of Performing Arts, Sports, and Similar Events 1,430 1.36 $9.45 $19,660

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Promoters of Performing Arts, Sports, and Similar Events 1,430 1.36 $9.45 $19,660
Lessors of Real Estate 4,620 0.82 $16.74 $34,810
Other Personal Services 2,090 0.78 $13.82 $28,740
Traveler Accommodation 12,250 0.69 $13.93 $28,980
Activities Related to Real Estate 3,820 0.65 $15.99 $33,260

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Management of Companies and Enterprises 70 (7) $17.22 $35,820
Lessors of Real Estate 4,620 0.82 $16.74 $34,810
Offices of Physicians 40 (7) $16.62 $34,580
Specialty (except Psychiatric and Substance Abuse) Hospitals 50 0.02 $16.15 $33,600
Activities Related to Real Estate 3,820 0.65 $15.99 $33,260


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 5,470 0.63 2.78 $19.54 $40,630
Florida 3,240 0.44 1.91 $12.84 $26,700
Texas 3,090 0.28 1.24 $10.96 $22,790
California 2,380 0.16 0.71 $15.56 $32,360
Virginia 1,520 0.42 1.84 $14.51 $30,170




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 1,170 1.76 7.74 $16.43 $34,170
Hawaii 460 0.77 3.38 $17.93 $37,280
New York 5,470 0.63 2.78 $19.54 $40,630
Nevada 700 0.61 2.69 $15.51 $32,260
Florida 3,240 0.44 1.91 $12.84 $26,700




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 5,470 0.63 2.78 $19.54 $40,630
Hawaii 460 0.77 3.38 $17.93 $37,280
District of Columbia 1,170 1.76 7.74 $16.43 $34,170
Alaska 50 0.15 0.66 $16.27 $33,840
California 2,380 0.16 0.71 $15.56 $32,360





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-White Plains-Wayne, NY-NJ Metropolitan Division 5,020 0.96 4.20 $19.79 $41,160
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 2,380 1.01 4.42 $15.66 $32,560
Orlando-Kissimmee-Sanford, FL 1,500 1.43 6.30 $11.44 $23,790
Boston-Cambridge-Quincy, MA NECTA Division 910 0.52 2.29 $15.37 $31,980
Dallas-Plano-Irving, TX Metropolitan Division 860 0.40 1.75 $12.69 $26,390
Chicago-Joliet-Naperville, IL Metropolitan Division 710 0.19 0.85 $13.65 $28,400
Houston-Sugar Land-Baytown, TX 680 0.25 1.08 $11.18 $23,250
Las Vegas-Paradise, NV 620 0.74 3.25 $16.07 $33,430
Phoenix-Mesa-Glendale, AZ 610 0.34 1.51 $12.55 $26,100
Miami-Miami Beach-Kendall, FL Metropolitan Division 560 0.55 2.42 $14.41 $29,980




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Orlando-Kissimmee-Sanford, FL 1,500 1.43 6.30 $11.44 $23,790
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 2,380 1.01 4.42 $15.66 $32,560
Naples-Marco Island, FL 120 1.01 4.45 $15.83 $32,930
Brunswick, GA 40 0.97 4.27 $13.04 $27,130
New York-White Plains-Wayne, NY-NJ Metropolitan Division 5,020 0.96 4.20 $19.79 $41,160
Las Vegas-Paradise, NV 620 0.74 3.25 $16.07 $33,430
Charleston-North Charleston-Summerville, SC 190 0.65 2.87 $11.28 $23,460
Santa Fe, NM 40 0.63 2.77 $13.73 $28,550
Atlantic City-Hammonton, NJ 80 0.59 2.60 $13.76 $28,620
Bend, OR 40 0.58 2.53 $10.30 $21,430




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Francisco-San Mateo-Redwood City, CA Metropolitan Division 370 0.36 1.57 $21.30 $44,310
New York-White Plains-Wayne, NY-NJ Metropolitan Division 5,020 0.96 4.20 $19.79 $41,160
Bridgeport-Stamford-Norwalk, CT 30 0.08 0.35 $18.08 $37,600
Honolulu, HI 190 0.43 1.90 $17.10 $35,560
Nassau-Suffolk, NY Metropolitan Division 330 0.26 1.16 $16.63 $34,590
Rochester, NY 40 0.08 0.34 $16.24 $33,780
Newark-Union, NJ-PA Metropolitan Division 90 0.10 0.42 $16.20 $33,690
Las Vegas-Paradise, NV 620 0.74 3.25 $16.07 $33,430
Detroit-Livonia-Dearborn, MI Metropolitan Division 60 0.09 0.38 $15.98 $33,240
Santa Rosa-Petaluma, CA 50 0.28 1.21 $15.89 $33,050

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii / Maui / Kauai nonmetropolitan area 270 1.69 7.43 $18.51 $38,490
North Central Colorado nonmetropolitan area 230 3.04 13.37 $15.60 $32,440
Coastal Oregon nonmetropolitan area 60 0.85 3.71 $10.06 $20,930
Southwestern Wyoming nonmetropolitan area 40 0.66 2.92 $14.19 $29,510
West Central Pennsylvania nonmetropolitan area 40 0.25 1.10 $9.97 $20,730

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
North Central Colorado nonmetropolitan area 230 3.04 13.37 $15.60 $32,440
Hawaii / Maui / Kauai nonmetropolitan area 270 1.69 7.43 $18.51 $38,490
Coastal Oregon nonmetropolitan area 60 0.85 3.71 $10.06 $20,930
Southwestern Wyoming nonmetropolitan area 40 0.66 2.92 $14.19 $29,510
Southwestern Montana nonmetropolitan area 40 0.32 1.42 $13.00 $27,030

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii / Maui / Kauai nonmetropolitan area 270 1.69 7.43 $18.51 $38,490
North Central Colorado nonmetropolitan area 230 3.04 13.37 $15.60 $32,440
Southwestern Wyoming nonmetropolitan area 40 0.66 2.92 $14.19 $29,510
Southwestern Montana nonmetropolitan area 40 0.32 1.42 $13.00 $27,030
Southwest Missouri nonmetropolitan area (8) (8) (8) $11.83 $24,610


About May 2013 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2013 National Occupational Employment and Wage Estimates

May 2013 State Occupational Employment and Wage Estimates

May 2013 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2013 National Industry-Specific Occupational Employment and Wage Estimates

May 2013 Occupation Profiles

Technical Notes

Last Modified Date: April 1, 2014

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