U.S. Bureau of Labor Statistics U.S. Bureau of Labor StatisticsReceive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.
Employment estimate and mean wage estimates for this occupation:
| Employment (1) | Employment RSE (3) |
Mean hourly wage |
Mean annual wage (2) |
Wage RSE (3) |
|---|---|---|---|---|
| 211,370 | 1.3 % | $14.58 | $30,320 | 0.4 % |
Percentile wage estimates for this occupation:
| Percentile | 10% | 25% | 50% (Median) |
75% | 90% |
|---|---|---|---|---|---|
| Hourly Wage | $8.77 | $10.72 | $13.80 | $17.64 | $21.89 |
| Annual Wage (2) | $18,240 | $22,290 | $28,710 | $36,680 | $45,520 |
Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry | Employment (1) | Percent of industry employment | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|
| Electronic Shopping and Mail-Order Houses | 27,190 | 11.13 | $12.82 | $26,660 |
| Wholesale Electronic Markets and Agents and Brokers | 11,440 | 1.44 | $15.19 | $31,590 |
| Professional and Commercial Equipment and Supplies Merchant Wholesalers | 8,170 | 1.35 | $15.66 | $32,580 |
| Machinery, Equipment, and Supplies Merchant Wholesalers | 7,960 | 1.32 | $16.31 | $33,930 |
| Grocery and Related Product Merchant Wholesalers | 6,510 | 0.91 | $14.87 | $30,920 |
Industries with the highest concentration of employment in this occupation:
| Industry | Employment (1) | Percent of industry employment | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|
| Electronic Shopping and Mail-Order Houses | 27,190 | 11.13 | $12.82 | $26,660 |
| Furniture and Home Furnishing Merchant Wholesalers | 2,110 | 2.26 | $14.99 | $31,190 |
| Apparel, Piece Goods, and Notions Merchant Wholesalers | 3,020 | 2.20 | $14.19 | $29,510 |
| Hardware, and Plumbing and Heating Equipment and Supplies Merchant Wholesalers | 4,450 | 2.03 | $16.90 | $35,160 |
| Electrical and Electronic Goods Merchant Wholesalers | 5,590 | 1.81 | $16.50 | $34,320 |
Top paying industries for this occupation:
| Industry | Employment (1) | Percent of industry employment | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|
| Resin, Synthetic Rubber, and Artificial Synthetic Fibers and Filaments Manufacturing | 190 | 0.21 | $22.48 | $46,750 |
| Iron and Steel Mills and Ferroalloy Manufacturing | 40 | 0.05 | $21.36 | $44,440 |
| Other Transportation Equipment Manufacturing | 30 | 0.09 | $21.06 | $43,810 |
| Electric Power Generation, Transmission and Distribution | 100 | 0.03 | $20.31 | $42,250 |
| Support Activities for Air Transportation | 270 | 0.18 | $19.40 | $40,360 |
States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
| State | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| California | 29,910 | 2.14 | 1.28 | $15.83 | $32,920 |
| Florida | 20,640 | 2.91 | 1.75 | $13.34 | $27,740 |
| Pennsylvania | 12,850 | 2.34 | 1.41 | $13.59 | $28,270 |
| Texas | 11,990 | 1.19 | 0.71 | $13.97 | $29,060 |
| New York | 8,610 | 1.03 | 0.62 | $15.96 | $33,200 |
States with the highest concentration of jobs and location quotients in this occupation:
| State | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| Nebraska | 4,400 | 4.88 | 2.93 | $12.55 | $26,110 |
| Vermont | 1,200 | 4.17 | 2.51 | $12.54 | $26,070 |
| Wisconsin | 7,680 | 2.95 | 1.77 | $14.19 | $29,510 |
| Florida | 20,640 | 2.91 | 1.75 | $13.34 | $27,740 |
| Washington | 6,970 | 2.59 | 1.56 | $16.15 | $33,600 |
Top paying States for this occupation:
| State | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| Alaska | 200 | 0.65 | 0.39 | $17.59 | $36,600 |
| Connecticut | 2,310 | 1.45 | 0.87 | $17.41 | $36,200 |
| District of Columbia | (8) | (8) | (8) | $17.25 | $35,890 |
| Massachusetts | 3,980 | 1.28 | 0.77 | $16.62 | $34,570 |
| New Jersey | 7,180 | 1.91 | 1.15 | $16.61 | $34,550 |
Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| Los Angeles-Long Beach-Glendale, CA Metropolitan Division | 10,540 | 2.76 | 1.66 | $14.80 | $30,780 |
| New York-White Plains-Wayne, NY-NJ Metropolitan Division | 6,310 | 1.27 | 0.76 | $16.84 | $35,020 |
| Chicago-Naperville-Joliet, IL Metropolitan Division | 4,820 | 1.36 | 0.82 | $15.83 | $32,930 |
| Seattle-Bellevue-Everett, WA Metropolitan Division | 4,610 | 3.42 | 2.06 | $17.15 | $35,670 |
| Tampa-St. Petersburg-Clearwater, FL | 3,990 | 3.66 | 2.20 | $14.35 | $29,860 |
| Philadelphia, PA Metropolitan Division | 3,960 | 2.19 | 1.32 | $14.22 | $29,580 |
| Miami-Miami Beach-Kendall, FL Metropolitan Division | 3,760 | 3.92 | 2.36 | $12.07 | $25,110 |
| Santa Ana-Anaheim-Irvine, CA Metropolitan Division | 3,680 | 2.68 | 1.61 | $17.06 | $35,490 |
| Houston-Sugar Land-Baytown, TX | 3,310 | 1.33 | 0.80 | $15.10 | $31,410 |
| Phoenix-Mesa-Scottsdale, AZ | 3,260 | 1.94 | 1.17 | $15.24 | $31,700 |
Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:
| Metropolitan area | Employment (1) | Employment per thousand jobs | Location quotient (9) | Hourly mean wage | Annual mean wage (2) |
|---|---|---|---|---|---|
| Lewiston-Auburn, ME | 620 | 13.25 | 7.97 | $12.40 | $25,790 |
| Port St. Lucie, FL | 830 | 7.08 | 4.26 | $12.71 | $26,430 |