K. Frederickson-Mele, Michael D. Levi, and Frederick G. Conrad (1997) "Evaluating Web Site Structure: A Set of Techniques," Conference Proceedings of the Usability Professionals' Association.
This paper presents a case study of a usability evaluation conducted on an intranet prototype. Three related usability tests were conducted to focus specifically on the site's organization: a Card Sort exercise, an Icon Mix-and-Match exercise, and a Category Membership Expectations test. The paper discusses: · How the authors designed, conducted, and evaluated the tests. · What actions were subsequently taken by the development team. · The authors' reflections on using these methods, and what they will do differently next time
Last Modified Date: July 19, 2008