New England Information Office

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Thursday, May 17, 2012


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Occupational Employment and Wages in
Manchester, May 2011

Workers in the Manchester Metropolitan Statistical Area had an average (mean) hourly wage of $22.99 in May 2011, 6 percent above the nationwide average of $21.74, according to the U.S. Bureau of Labor Statistics. Regional Commissioner Deborah A. Brown noted that, after testing for statistical significance, wages in the local area were significantly higher than their respective national averages in 6 of the 22 major occupational groups, including installation, maintenance, and repair; healthcare support; and sales and related. Five groups had significantly lower wages than their respective national averages, including architecture and engineering; arts, design, entertainment, sports, and media; and education, training, and library.

When compared to the nationwide distribution, local employment was more highly concentrated in 7 of the 22 occupational groups, including sales and related, management, and office and administrative support. Conversely, seven groups had employment shares significantly below their national representation, including transportation and material moving; food preparation and serving related; and education, training, and library. (See table A and box note at end of release.)

One occupational group—sales and related—was chosen to illustrate the diversity of data available for any of the 22 major occupational categories. Manchester had 12,050 jobs in sales and related, accounting for 12.1 percent of local area employment, significantly higher than the 10.6-percent share nationally. The average hourly wage for this occupational group locally was $19.58, measurably above the national wage of $18.04.

With employment of 3,160, retail salespersons was the largest occupation within the sales and related group, followed by cashiers (2,870) and sales representatives, wholesale and manufacturing, except technical and scientific products (1,480). Among the higher paying jobs were sales representatives, wholesale and manufacturing, technical and scientific products with mean hourly wages of $43.75. At the lower end of the wage scale were cashiers ($9.38). (Detailed occupational data for sales and related are presented in table 1; for a complete listing of detailed occupations available go to

Location quotients allow us to explore the occupational make-up of a metropolitan area by comparing the composition of jobs in an area relative to the national average. (See table 1.) For example, a location quotient of 2.0 indicates that an occupation accounts for twice the share of employment in the area than it does nationally. In the Manchester Metropolitan Statistical Area, above average concentrations of employment were found in many of the occupations within the sales and related group. For instance, sales representatives, wholesale and manufacturing, technical and scientific products were employed at 2.3 times the national rate in Manchester, and first-line supervisors of non-retail sales workers, at 1.8 times the U.S. average. On the other hand, retail salespersons had a location quotient of 1.0 in Manchester, indicating that this particular occupation’s local and national employment shares were similar.

Table A. Occupational employment and wages by major occupational group, United States and the Manchester Metropolitan Statistical Area, and measures of statistical significance, May 2011
Major occupational group Percent of total employment Mean hourly wage
United States Manchester United States Manchester Percent

Total, all occupations

100.0% 100.0% $21.74 $22.99 * 6


4.8 6.2 * 51.64 51.67 0

Business and financial operations

4.8 5.2 33.05 32.07 * -3

Computer and mathematical

2.7 3.0 37.85 39.25 4

Architecture and engineering

1.8 2.0 37.08 33.30 * -10

Life, physical, and social science

0.8 0.4 * 32.44 30.53 * -6

Community and social service

1.5 1.4 21.07 21.40 2


0.8 1.1 * 47.30 48.24 2

Education, training, and library

6.6 5.6 * 24.46 22.26 * -9

Arts, design, entertainment, sports, and media

1.3 0.9 * 25.89 22.72 * -12

Healthcare practitioners and technical

5.9 6.4 * 34.97 36.59 5

Healthcare support

3.1 3.4 13.16 15.47 * 18

Protective service

2.5 2.0 * 20.54 19.43 -5

Food preparation and serving related

8.7 7.6 * 10.30 11.14 * 8

Building and grounds cleaning and maintenance

3.3 3.0 12.29 13.23 8

Personal care and service

2.8 3.3 * 11.84 11.50 -3

Sales and related

10.6 12.1 * 18.04 19.58 * 9

Office and administrative support

16.7 17.7 * 16.40 17.10 * 4

Farming, fishing, and forestry

0.3 [2] 11.68 [2]

Construction and extraction

3.9 3.4 * 21.46 21.59 1

Installation, maintenance, and repair

3.9 4.4 * 20.86 23.30 * 12


6.5 5.9 16.45 17.89 * 9

Transportation and material moving

6.7 5.2 * 15.96 16.11 1

[1] A positive percent difference measures how much the mean wage in Hartford is above the national mean wage, while a negative difference reflects a lower wage.

[2] Estimate not released.

* The percent share of employment or mean hourly wage for this area is significantly different from the national average of all areas at the 90-percent confidence level.

These statistics are from the Occupational Employment Statistics (OES) survey, a federal-state cooperative program between BLS and State Workforce Agencies, in this case, the New Hamphire Department of Employment Security. The OES survey provides estimates of employment and hourly and annual wages for wage and salary workers in 22 major occupational groups and nearly 800 detailed occupations for the nation, states, metropolitan statistical areas, metropolitan divisions, and nonmetropolitan areas.

OES wage and employment data for the 22 major occupational groups in the Manchester Metropolitan Statistical Area were compared to their respective national averages based on statistical significance testing. Only those occupations with wages or employment shares above or below the national wage or share after testing for significance at the 90-percent confidence level meet the criteria.

NOTE: A value that is statistically different from another does not necessarily mean that the difference has economic or practical significance. Statistical significance is concerned with the ability to make confident statements about a universe based on a sample. It is entirely possible that a large difference between two values is not significantly different statistically, while a small difference is, since both the size and heterogeneity of the sample affect the relative error of the data being tested.

Technical Note

The Occupational Employment Statistics (OES) survey is a semiannual mail survey measuring occupational employment and wage rates for wage and salary workers in nonfarm establishments in the United States. Guam, Puerto Rico, and the Virgin Islands also are surveyed, but their data are not included in the national estimates. OES estimates are constructed from a sample of about 1.2 million establishments. Forms are mailed to approximately 200,000 establishments in May and November of each year for a 3-year period. The nationwide response rate for the May 2011 survey was 77.3 percent based on establishments and 73.3 percent based on employment. May 2011 estimates are based on responses from six semiannual panels collected over a 3-year period: May 2011, November 2010, May 2010, November 2009, May 2009, and November 2008. The sample in the Manchester Metropolitan Statistical Area included 1,524 establishments with a response rate of 79 percent. For more information about OES concepts and methodology, go to

The May 2011 OES estimates mark the first set of estimates based in part on data collected using the 2010 Standard OccupationalClassification (SOC) system. Nearly all the occupations in this release are 2010 SOC occupations; however, some are not. The May 2012 OES data will reflect the full set ofdetailed occupations in the 2010 SOC. For a list of all occupations, including 2010 SOC occupations, and how data collectedon two structures were combined, see the OES Frequently AskedQuestions online at

Area definitions
The substate area data published in this release reflect the standards and definitions established by the U.S. Office of Management and Budget.

The Manchester, N.H. New England City and Town Area (NECTA) includes Auburn town, Bedford town, Candia town, Dunbarton town, Goffstown town, Hooksett town, Manchester city, New Boston town, and Weare town.

Additional information

OES data are available on our regional web page at If you have additional questions, contact the New England Information Office at 617-565-2327. Information in this release will be made available to sensory impaired individuals upon request – Voice phone: 617-565-2072; TDD message referral phone: 1-800-877-8339.

Table 1. Employment and wage data from the Occupational Employment Statistics survey, by occupation, Manchester Metropolitan Statistical Area, May 2011
Occupation(1) Employment Mean wages
Level(2) Location
Hourly Annual(4)

Sales and related occupations

12,050 1.1 $19.58 $40,730

First-line supervisors of retail sales workers

1,010 1.1 20.64 42,930

First-line supervisors of non-retail sales workers

330 1.8 43.28 90,010


2,870 1.1 9.38 19,510

Counter and rental clerks

370 1.2 13.44 27,960

Parts salespersons

270 1.7 14.38 29,910

Retail salerspersons

3,160 1.0 12.31 25,610

Advertising sales agents

140 1.3 27.71 57,640

Insurance sales agents

260 1.1 29.86 62,110

Securities, commodities, and financial services sales agents

200 0.8 45.27 94,170

Travel agents

100 1.8 21.14 43,970

Sales representatives, services, all other

530 1.2 29.99 62,390

Sales representatives, wholesale and manufacturing, technical and scientific products

660 2.3 43.75 91,010

Sales representatives, wholesale and manufacturing, except technical and scientific products

1,480 1.4 30.01 62,420

Demonstrators and product promoters

[5] [5] 11.52 23,960

Real estate sales agents

[5] [5] 19.46 40,480

Sales engineers

80 1.6 38.77 80,650


170 0.8 12.01 24,970

Sales and related workers, all other

240 1.8 21.41 44,530

(1) For a complete listing of all detailed occupations in Manchester, see
(2) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.
(3) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
(4) Annual wages have been calculated by multiplying the hourly mean wage by a 'year-round, full-time' hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.
(5) Estimate not released.

Last Modified Date: May 17, 2012