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14-1260-ATL

Tuesday, July 15, 2014

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Occupational Employment And Wages In Jacksonville,
May 2013

Workers in the Jacksonville Metropolitan Statistical Area had an average (mean) hourly wage of $20.38 in May 2013, 9 percent below the nationwide average of $22.33, according to the U.S. Bureau of Labor Statistics. Regional Commissioner Janet S. Rankin noted that, after testing for statistical significance, wages in the local area were significantly lower than their respective national averages in 15 of the 22 major occupational groups, including construction and extraction, computer and mathematical, and business and financial operations.

When compared to the nationwide distribution, local employment was more highly concentrated in 6 of the 22 occupational groups, including office and administrative support, business and financial operations, and sales and related. Conversely, nine groups had employment shares significantly below their national representation, including production; management; and education, training, and library. (See table A and box note at end of release.)

One occupational group—office and administrative support—was chosen to illustrate the diversity of data available for any of the 22 major occupational categories. Jacksonville had 111,090 jobs in office and administrative support, accounting for 18.9 percent of local area employment, significantly higher than the 16.2-percent share nationally. The average hourly wage for this occupational group locally was $15.83, measurably below the national wage of $16.78.

With employment of 17,360, customer service representatives was the largest occupation within the office and administrative support group, followed by general office clerks (11,860) and secretaries and administrative assistants, except legal, medical, and executive (10,350). Among the higher paying jobs were first-line supervisors of office and administrative support workers, and government programs eligibility interviewers, with mean hourly wages of $25.62 and $22.13, respectively. At the lower end of the wage scale were stock clerks and order fillers ($11.43) and general office clerks ($13.20). (Detailed occupational data for office and administrative support are presented in table 1; for a complete listing of detailed occupations available go to www.bls.gov/oes/2013/current/oes_27260.htm.)

Table A. Occupational employment and wages by major occupational group, United States and the Jacksonville Metropolitan Statistical Area, and measures of statistical significance, May 2013
Major occupational group Percent of total employment Mean hourly wage
United States Jacksonville United States Jacksonville Percent difference 1

Total, all occupations

100.0% 100.0% $22.33 $20.38* -9

Management

4.9 3.3* 53.15 53.58 1

Business and financial operations

5.0 6.5* 34.14 30.69* -10

Computer and mathematical

2.8 2.8 39.43 35.38* -10

Architecture and engineering

1.8 1.4* 38.51 33.42* -13

Life, physical, and social science

0.9 0.4* 33.37 29.13* -13

Community and social services

1.4 1.1* 21.50 19.54* -9

Legal

0.8 0.8 47.89 40.40* -16

Education, training, and library

6.3 4.9* 24.76 24.99 1

Arts, design, entertainment, sports, and media

1.3 0.9* 26.72 22.17* -17

Healthcare practitioner and technical

5.8 6.1 35.93 34.71 -3

Healthcare support

3.0 2.8 13.61 13.26* -3

Protective service

2.5 2.5 20.92 17.15* -18

Food preparation and serving related

9.0 10.1* 10.38 10.11* -3

Building and grounds cleaning and maintenance

3.2 3.2 12.51 11.73* -6

Personal care and service

3.0 2.2* 11.88 11.50 -3

Sales and related

10.6 11.8* 18.37 17.07* -7

Office and administrative support

16.2 18.9* 16.78 15.83* -6

Farming, fishing, and forestry

0.3 0.1* 11.70 12.86 10

Construction and extraction

3.8 3.8 21.94 17.30* -21

Installation, maintenance, and repair

3.9 4.3* 21.35 19.79* -7

Production

6.6 4.6* 16.79 16.11 -4

Transportation and material moving

6.8 7.5* 16.28 16.28 0

1 A positive percent difference measures how much the mean wage in Jacksonville is above the national mean wage, while a negative difference reflects a lower wage.
* The percent share of employment or mean hourly wage for this area is significantly different from the national average of all areas at the 90-percent confidence level.

Location quotients allow us to explore the occupational make-up of a metropolitan area by comparing the composition of jobs in an area relative to the national average. (See table 1.) For example, a location quotient of 2.0 indicates that an occupation accounts for twice the share of employment in the area than it does nationally. In the Jacksonville Metropolitan Statistical Area, above average concentrations of employment were found in some of the occupations within the office and administrative support group. For instance, credit authorizers, checkers, and clerks were employed at 6.6 times the national rate in Jacksonville, and bill and account collectors, at 3.0 times the U.S. average. On the other hand, stock clerks and order fillers had a location quotient of 1.0 in Jacksonville, indicating that this particular occupation's local and national employment shares were similar.

These statistics are from the Occupational Employment Statistics (OES) survey, a federal-state cooperative program between BLS and State Workforce Agencies, in this case, the Florida Department of Economic Opportunity.

OES wage and employment data for the 22 major occupational groups in the Jacksonville Metropolitan Statistical Area were compared to their respective national averages based on statistical significance testing. Only those occupations with wages or employment shares above or below the national wage or share after testing for significance at the 90-percent confidence level meet the criteria.

NOTE: A value that is statistically different from another does not necessarily mean that the difference has economic or practical significance. Statistical significance is concerned with the ability to make confident statements about a universe based on a sample. It is entirely possible that a large difference between two values is not significantly different statistically, while a small difference is, since both the size and heterogeneity of the sample affect the relative error of the data being tested.


Technical Note

The Occupational Employment Statistics (OES) survey is a semiannual mail survey measuring occupational employment and wage rates for wage and salary workers in nonfarm establishments in the United States. Guam, Puerto Rico, and the Virgin Islands are also surveyed, but their data are not included in the national estimates. OES estimates are constructed from a sample of about 1.2 million establishments. Forms are mailed to approximately 200,000 sampled establishments in May and November each year for a 3-year period. May 2013 estimates are based on responses from six semiannual panels collected in May 2013, November 2012, May 2012, November 2011, May 2011, and November 2010. The overall national response rate for the six panels is 75.3 percent based on establishments and 71.6 percent based on employment. The sample in the Jacksonville Metropolitan Statistical Area included 3,738 establishments with a response rate of 78 percent. For more information about OES concepts and methodology, go to www.bls.gov/news.release/ocwage.tn.htm.

The OES survey provides estimates of employment and hourly and annual wages for wage and salary workers in 22 major occupational groups and 821 detailed occupations for the nation, states, metropolitan statistical areas, metropolitan divisions, and nonmetropolitan areas. In addition, employment and wage estimates for 94 minor groups and 458 broad occupations are available in the national data. OES data by state and metropolitan/nonmetropolitan area are available from www.bls.gov/oes/current/oessrcst.htm and www.bls.gov/oes/current/oessrcma.htm , respectively.

The May 2013 OES estimates are based on the 2010 Standard Occupational Classification (SOC) system and the 2012 North American Industry Classification System (NAICS). Information about the 2010 SOC is available on the BLS website at www.bls.gov/soc and information about the 2012 NAICS is available at www.bls.gov/bls/naics.htm .

Area Definitions

The substate area data published in this release reflect the standards and definitions established by the U.S. Office of Management and Budget.

The Jacksonville, Fla. Metropolitan Statistical Area&nbsp includes Baker, Clay, Duval, Nassau, and St. Johns Counties.

Additional Information

OES data are available on our regional web page at www.bls.gov/ro4. Answers to frequently asked questions about the OES data are available at www.bls.gov/oes/oes_ques.htm. Detailed technical information about the OES survey is available in our Survey Methods and Reliability Statement on the BLS website at www.bls.gov/oes/2013/may/methods_statement.pdf. Information in this release will be made available to sensory impaired individuals upon request – Voice phone: 202-691-5200; Federal Relay Service: 800-877-8339.

Table 1. Employment and wage data from the Occupational Employment Statistics survey, by occupation, Jacksonville Metropolitan Statistical Area, May 2013
Occupation (1) Employment Mean wages
Level (2) Location quotient (3) Hourly Annual (4)

Office and Administrative Support Occupations

111,0901.2$15.83$32,930

First-Line Supervisors of Office and Administrative Support Workers

6,8201.125.6253,290

Switchboard Operators, Including Answering Service

5401.011.4123,730

Telephone Operators

801.717.0235,400

Bill and Account Collectors

4,8603.015.0531,310

Billing and Posting Clerks

2,3901.115.4832,190

Bookkeeping, Accounting, and Auditing Clerks

6,7001.016.6634,650

Payroll and Timekeeping Clerks

4600.617.5936,590

Procurement Clerks

2800.920.0041,600

Tellers

2,2901.014.7930,750

Brokerage Clerks

2300.917.7336,870

Court, Municipal, and License Clerks

2200.416.4634,240

Credit Authorizers, Checkers, and Clerks

1,4706.617.9437,320

Customer Service Representatives

17,3601.614.8230,820

Eligibility Interviewers, Government Programs

6601.222.1346,030

File Clerks

1,5202.313.4527,980

Hotel, Motel, and Resort Desk Clerks

1,2701.210.1921,200

Interviewers, Except Eligibility and Loan

9401.115.3331,890

Library Assistants, Clerical

4401.011.0923,070

Loan Interviewers and Clerks

2,0202.118.4738,420

New Accounts Clerks

1000.417.3035,990

Order Clerks

7100.813.2627,580

Human Resources Assistants, Except Payroll and Timekeeping

5901.016.3133,920

Receptionists and Information Clerks

5,4401.313.2527,550

Reservation and Transportation Ticket Agents and Travel Clerks

5900.915.1331,470

Information and Record Clerks, All Other

1,5602.015.7132,680

Cargo and Freight Agents

5701.719.3640,260

Couriers and Messengers

2300.711.6724,270

Police, Fire, and Ambulance Dispatchers

3800.916.4634,230

Dispatchers, Except Police, Fire, and Ambulance

9701.216.9435,230

Meter Readers, Utilities

900.515.9033,060

Postal Service Clerks

2100.724.5951,150

Postal Service Mail Carriers

1,1700.924.6951,350

Postal Service Mail Sorters, Processors, and Processing Machine Operators

1,1402.123.9949,900

Production, Planning, and Expediting Clerks

1,1901.021.1744,040

Shipping, Receiving, and Traffic Clerks

2,1100.714.2729,680

Stock Clerks and Order Fillers

7,9601.011.4323,780

Weighers, Measurers, Checkers, and Samplers, Recordkeeping

3501.113.9929,100

Executive Secretaries and Executive Administrative Assistants

3,5201.120.8843,430

Legal Secretaries

1,0801.116.9735,300

Medical Secretaries

1,4500.614.5430,250

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

10,3501.114.9831,150

Computer Operators

2400.821.3644,430

Data Entry Keyers

1,6201.813.8028,700

Word Processors and Typists

1600.415.6432,530

Desktop Publishers

400.715.1231,440

Insurance Claims and Policy Processing Clerks

3,0702.916.9035,160

Mail Clerks and Mail Machine Operators, Except Postal Service

3300.813.4928,060

Office Clerks, General

11,8601.013.2027,450

Office Machine Operators, Except Computer

4501.513.2027,450

Statistical Assistants

500.722.6147,030

Office and Administrative Support Workers, All Other

3500.314.7030,570

(1) For a complete listing of all detailed occupations in Jacksonville, see www.bls.gov/oes/current/oes_27260.htm.
(2) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.
(3) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.
(4) Annual wages have been calculated by multiplying the hourly mean wage by a 'year-round, full-time' hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

Last Modified Date: July 15, 2014

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