The information on this page relates to the 2000 SOC, for more recent information, see the 2010 SOC System.
Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Last Modified Date: October 26, 2009