U.S. Bureau of Labor Statistics
Standard Occupational Classification
The information on this page relates to the 2010 SOC, please see the SOC Homepage for information on the previous version of the SOC.
15-1151 Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes "Network and Computer Systems Administrators" (15-1142).
Illustrative examples: Desktop Support Specialist,
Help Desk Technician,
End-User Support Specialist
Broad Occupation: 15-1150 Computer Support Specialists
Minor Group: 15-1100 Computer Occupations
Major Group: 15-0000 Computer and Mathematical Occupations
List of SOC Major Groups
SOC User Guide
Last Modified Date: March 11, 2010