U.S. Bureau of Labor Statistics
Standard Occupational Classification
The information on this page relates to the 2010 SOC, please see the SOC Homepage for information on the previous version of the SOC.
43-2011 Switchboard Operators, Including Answering Service
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
Illustrative examples: Telephone Switchboard Operator,
Telephone Answering Service Operator,
Private Branch Exchange Operator
Broad Occupation: 43-2010 Switchboard Operators, Including Answering Service
Minor Group: 43-2000 Communications Equipment Operators
Major Group: 43-0000 Office and Administrative Support Occupations
List of SOC Major Groups
SOC User Guide
Last Modified Date: March 11, 2010