U.S. Bureau of Labor Statistics
Standard Occupational Classification
The information on this page relates to the 2010 SOC, please see the SOC Homepage for information on the previous version of the SOC.
43-4021 Correspondence Clerks
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
Illustrative examples: Fan Mail Editor,
Medicare Correspondence Representative
Broad Occupation: 43-4020 Correspondence Clerks
Minor Group: 43-4000 Information and Record Clerks
Major Group: 43-0000 Office and Administrative Support Occupations
List of SOC Major Groups
SOC User Guide
Last Modified Date: March 11, 2010