U.S. Bureau of Labor Statistics
Standard Occupational Classification
The information on this page relates to the 2010 SOC, please see the SOC Homepage for information on the previous version of the SOC.
43-4151 Order Clerks
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.
Illustrative examples: Subscription Clerk,
Classified Ad Clerk,
Broad Occupation: 43-4150 Order Clerks
Minor Group: 43-4000 Information and Record Clerks
Major Group: 43-0000 Office and Administrative Support Occupations
List of SOC Major Groups
SOC User Guide
Last Modified Date: March 11, 2010