The information on this page relates to the 2000 SOC, for more recent information, see the 2010 SOC System.
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Exclude "Network and Computer Systems Administrators" (15-1071).
Last Modified Date: October 26, 2009